Canon MPC200 4. TROUBLESHOOTING

4-9

SmartBase MPC200/imageCLASS MPC200

Chapter 4: Maintenance & Service

4. TROUBLESHOOTING

4.1 Troubleshooting Index

For troubleshooting, use the troubleshooting index below to investigate the cause of the problem and refer

to the specified page for countermeasures.

Problem

• Errors shown on the display

• The error message can be checked.

• The error code can be checked.

• General errors

• The unit does not power on.

• The display looks abnormal.

• The buttons do not work.

• Printing problem

• The paper is not fed properly.

The paper feed motor does not run.

The paper is not picked up from the auto sheet feeder.

• The printing operation is abnormal.

Nothing is printed.

The carriage motor does not run.

• Printing quality error

The printer does not at all.

Printing stop midway.

Certain colors are not printed.

Blotches appear.

Blank ink appear.

• Scanning problem

• The scanning image is abnormal.

Nothing is printed.

The image has vertical stripes.

The half-tone image contains black dots.

The color or brightness of the scanned image is not normal.

• Memory card error

• The card is not recognized.

Download Free Service Manual And Resetter Printer at http://printer1.blogspot.com

Contents

Main REVISION 0 HY8-10AV-000 Download Free Service Manual And Resetter Printer at http://printer1.blogspot.com SEPT. 2002 Page I I. MEANING OF MARKS II II. ABOUT THIS MANUAL Page IV IV. TABLE OF CONTENTS V Chapter 4: Maintenance and Service VI Page 1-1 1. FEATURES 1.1 Overview 1-2 2. SPECIFICATIONS 2.1 General Specification 2.2 Scanner Specification Page 1-4 2.3 Printer Specification 1-5 Printing range Figure 1-2 Printing Range (1) Envelops Printing range 1-6 Figure 1-3 Printing Range (2) 2.4 Copy Specification 1-7 2.5 Photo print Specification Page 1-9 3. OVERVIEW Figure 1-4 External View 3.1 External View Main components of the machine 1-10 3.2 Operation Panel Figure 1-5 Operation Panel Operation panel of the machine SmartBase MPC200/imageCLASS MPC200 1-12 3.3.2 Print media Recommended print media and requirements Plain Paper Envelopes 1-13 Bubble Jet Paper LC-301 High Resolution Paper HR-101N Glossy Photo Paper GP-301/GP-301N Glossy Photo Cards FM-101 1-14 Matte Photo Paper MP-101 Photo Paper Plus Glossy PP-101 Photo Paper Pro PR-101 Photo Paper Pro PC-101S 1-15 High Gloss Photo Film HG-201 Transparencies CF-102 Banner Paper BP-101 T-Shirt Transfers TR-201 General print media guidelines Page 1. COMPONENT LAYOUT Page 2-3 Figure 2-3 Sensor Layout 2. SCANNER MECHANISM 2-5 3. PRINTER SECTION 2-7 3.1.1 Carriage 3.1.2 Purge section 3.1.3 Paper feed section Page Page Page 2-11 3.4 Purge Section 3.4.1 Purge section functions ON/OFF button 2-12 Figure 2-8 Purge Section Components 3.4.2 Purge section components 2-13 3.5 Ink Suction Amount in the Cleaning Mode Page 3-1 1. ATTENTION TO BE P AID DURING ASSEMBLY/ DISASSEMBLY 1.1 Safety Cautions 3-2 1.2 General Cautions 3-3 1.3 Product-Inherent Cautions 1.4 Action in the Event of Abnormality (All Clear) Figure 3-1 All Clear Operation Page 3-5 Figure 3-2 Disassembly Work-Flow 2. ASSEMBLY / DISASSEMBLY 2.1 Disassembly Work-Flow 3-6 2.2 Disassembly Procedure Figure 3-3 Disassembly 1 Page 3-8 Figure 3-5 Disassembly 3 and Disassembly 3-9 NOTE 3-10 Figure 3-6 Disassembly 5 3-11 Figure 3-7 Disassembly 6 and Disassembly 7 3-12 3-13 Figure 3-8 Disassembly 8 3-14 Figure 3-9 Disassembly 9 3-15 Figure 3-10 Disassembly 10 and Disassembly 11 3-16 Figure 3-11 Disassembly 12 3-17 Figure 3-12 Encoder Film Page Page 3-20 Figure 3-15 Disassembly 14 and Disassembly 15 Page Page 3-23 3.1 in Chapter 4. Page 4-1 1. MAINTENANCE LIST this Chapter 2. HOW TO CLEAN PARTS 1.1 Consumables 1.2 Cleaning 4-2 1.3 Periodic Inspection 1.4 Periodic Replacement Parts 1.5 Adjustment Items this Chapter 3. ADJUSTMENT. Page 2. HOW TO CLEAN PARTS Page 4-6 3. ADJUSTMENT Figure 4-2 CS LED Lights-on Duration Adjustment Operation 3.1 CS LED Lights-on Duration Adjustment Page 4-8 Figure 4-4 Vertical Line Misalignment Correction Procedure 4-9 4. TROUBLESHOOTING 4.1 Troubleshooting Index Page 4-11 4-12 4-13 Page 4-15 UNQ New 4-16 4-17 4.3 Errors not Shown on the Display 4.3.1 General errors 4-18 4.3.2 Printing problems 4-19 Fig. 4-6 Figure 4-6 Defective Pattern (Sample) 4-20 4.3.3 Scanning problems 4-21 4.3.4 Memory card problem 4.3.5 Test mode function problems 4-22 5. SERVICE SWITCHES this Chapter, 5.2.3 Service data setting 5.1 Hardware Switches 5.2 Service Data Setting G3 Facsimile Service Data Handbook 4-23 5.2.2 Service data registration/setting method Figure 4-7 Service Data Setting Method 4-24 5.2.3 Service data setting Figure 4-8 Service Data (page 1) 4-25 Figure 4-9 Service Data (page 2) 4-26 Figure 4-10 Service Data (page 3) this Chapter Service Test Functions . NOTE 4-27 Figure 4-11 Bit Switch Display Figure 4-12 How to Read Bit Switch Tables 5.2.4 Explanation of service data SW01 00000000 4-28 5.2.5 New SSSWs/parameters added to this model 6. TEST FUNCTIONS 4-30 6.2 Service Test Functions this chapter 5.2.2 Service data registration/setting method 6.2.1 Test mode overview Page 4-32 6.2.3 D-RAM tests < / > < /> Figure 4-15 D-RAM Test 6.2.4 CS tests 4-33 6.2.5 Faculty tests Page 4-35 Page 7. SERVICE REPORT Page Page Page Page Page Page Page Page 4-46 4-47 8. WIRING DIAGRAM J104 4--1 Figure 4-26 Wiring Diagram 8.1 Wiring Diagram Page 5-1 1. INSTALLATION 1.1 Setting up 1.2 Checking Operations NOTE: ALL clear when nothing works on Page 3-3 5-2 2. USER DATA FLOW 2.1 User Data Flow (by Operation Panel) 2.1.1 Copy menu settings 5-3 Figure 5-2 Copy Menu Settings (2/3) 5-4 Figure 5-3 Copy Menu Settings (3/3) 5-5 Figure 5-4 Scan Menu Settings (1/1) 2.1.2 Scan menu setting 5-6 Figure 5-5 Photo print Menu Settings (1/3) 2.1.3 Phot print menu settings 5-7 Figure 5-6 Photo print Menu Settings (2/3) 5-8 Figure 5-7 Photo print Menu Settings (3/3)