Canon PowerShot S410, PowerShot S500 138

Troubleshooting

Problem			Cause			Solution
Camera will not	Power is not turned			• Press the ON/OFF button for a
operate	on			moment.

	Battery cover or CF			• Confirm that the battery cover and
	card slot cover is			CF card slot cover are securely
	open			closed.

	Insufficient battery			• Insert a fully charged battery into
	voltage			the camera.
				• Use the AC Adapter Kit ACK500
				(sold separately).

	Poor contact			• Wipe the terminals with a clean
	between camera and			dry cloth.
	battery terminals

Camera will not	Mode switch is set			• Slide the mode switch to				.
record	to		(Playback)
record	to		(Playback)

	Flash is charging			• Wait until the flash charges. You
				can press the shutter button
				when the indicator lights orange.

	CF card is full			• Insert a new CF card.
				• If required, download the images
				to a computer and erase them
				from the CF card to make space.

	CF card is not			• Format CF card.
	formatted correctly					(See Formatting CF Cards (p.
				107).)
				• If reformatting does not work, the CF
				card logic circuits may be damaged.
				Consult the nearest Canon Customer
				Support Help Desk.

Cannot play back	You attempted to play			• Computer images that cannot be
	back images shot			played back will playback if they are
	with another camera			added to the camera using the
	or images edited with			bundled software program
	a computer			ZoomBrowser EX or ImageBrowser.
				See ZoomBrowser EX/ImageBrowser
				Software Starter Guide (PDF).

	File name was			• Set the file name or location to the
	changed with a			file format/structure of the camera.
	computer or file					See About File Numbers and
	computer or file					See About File Numbers and
	location was changed			Folder Numbers (p. 88).

136

Contents

Page Flowchart and Reference Guides This Guide Shooting with the Camera Installing the Software Connecting the Camera to a Computer Camera Body Temperature About the LCD Monitor Video Format Charging the Date/Time Battery Conventions Used in the Text Using the Self-timer Thumb Index Read This First Basic Functions Playback Erasing Printing Connecting the Camera to a Computer Customizing the Camera (My Camera Settings) List of Messages Troubleshooting Appendix Photo Tips and Information Please Read Test Shots Warning Against Copyright Infringement Warranty Limitations Safety Precautions Warnings Page Page Caution about magnetic fields Cautions Preventing Malfunctions Avoid Strong Magnetic Fields Avoid Condensation Related Problems If Condensation Forms Inside the Camera Extended Storage Front View Back View Operation Panel Indicator Upper Indicator Lower Indicator Charging the Battery Pack 1 Insert the battery pack into the battery charger Plug the battery charger into a power outlet Page Page Installing the Battery Pack direction of the arrows way in until the lock clicks 3Slide the battery cover closed Page Installing the CF Card 1 card slot cover 3 Close the CF card slot cover Page Page Setting the Date and Time 1Press the ON/OFF button until the power lamp lights 2Press the MENU button 3Use the or button to select the (Set up) menu 5Set the date and time 6Press the SET button 7 Press the MENU button Setting the Language 5Use the , , or button to select a language and press the SET button 6 Press the MENU button Turning the Power On Power Saving Function Switching Between Shooting/Playback Using the LCD Monitor Shooting Mode () Press the DISP. button Playback Mode ( ) Information Displayed on the LCD Monitor Shooting Mode Page Playback Mode (Standard Display) Playback Mode (Detailed Display) Histogram Function Using the Viewfinder About the Autofocus Function Using the Zoom Telephoto/Wide Angle 1Press the zoom lever toward or Digital Zoom Pressing the Shutter Button Pressing Halfway Pressing Fully Press the shutter button fully Selecting Menus and Settings Selecting Menu Settings with the FUNC. Button (Shooting Mode only) 1 Slide the mode switch to (Rec.) 2Press the FUNC. button 3Use the or button to select an item FUNC. MENU Selecting Menu Settings with the MENU Button 1Slide the mode switch to (Rec.) or (Play) 3Use the or button to select a menu 4Use the or button to select an item 5Use the or button to select an option 6Press the MENU button Page Menu Settings and Factory Defaults Rec. Menu Play Menu Set up Menu Page Page My Camera Menu Resetting Settings to Their Default Values Shooting in Auto Mode turn the mode dial to 2Aim the camera at the subject 4Press the shutter button halfway (p. 41) 5Press the shutter button fully (p. 42) Reviewing an Image Right after Shooting Changing the Review Duration button Page 1In the FUNC. menu, select * or 2Use the or button to select an option 3Press the FUNC. button Quick Shots 1 Press the DISP. button to turn the LCD monitor on Using the Flash Page Shooting Close-Ups/Infinity Shots Page Using the Digital Zoom 2In the (Rec.) menu, select 4 Press the zoom lever toward Continuous Shooting To change the continuous shooting speed or and press the MENU button Using the Self-timer 1Press the / button to display Changing the Self-timerCountdown Time Shooting in Manual Mode and turn the mode dial to 2Change the settings 3Shoot (p. 53) Shooting Panoramic Images (Stitch Assist) Framing a Subject SET button 3Shoot the first frame in the sequence shoot 5Repeat the procedure for additional images Shooting a Movie 2Press the shutter button fully 3Press the shutter button fully again to stop recording Page Shooting with the Focus Lock shutter button fully Shooting with the AF Lock the / button Locking the Exposure Setting (AE Lock) the button Locking the Flash Exposure Setting (FE Lock) Switching between Focusing Modes 2Use the or button to select [On] or [Off] 3Press the MENU button Switching between Light Metering Modes Adjusting the Exposure Compensation 1In the FUNC. menu, select Shooting in Long Shutter Mode 3In the FUNC. menu, select * and press the SET button 4Use the or button to select a shutter speed Page Adjusting the Tone (White Balance) Setting a Custom White Balance 2 Use the or button to select Aim the camera at the white paper, cloth or gray card and press the SET button 4Press the FUNC. button Changing the Photo Effect 2Use the or button to select an effect Adjusting the ISO Speed 2Use the or button to select a speed Setting the Auto Rotate Function 1In the (Set up) menu, select Resetting the File Number 2Use the or button to select [On] or [Off] and press the MENU button Page Displaying Images Individually 1Slide the mode switch to (Playback) Magnifying Images 1Press the zoom lever toward 2Use the , , or button to move around the image Page Switching between Sets of Nine Images Viewing Movies 1Use the or button to select a movie 2Press the SET button Pausing and Resuming Play Press the SET button during playback Operating the movie control panel 1Select a movie and press the SET button (p. 93) Editing Movies 3Use the or button to select or and the or button to set the portion to which the cut is applied Page Rotating Images in the Display Attaching Sound Memos to Images Playing/Erasing Sound Memos Automated Playback (Slide Shows) Starting a Slide Show 1In the (Play) menu, select and press the SET button 4Press the MENU button Press the or button Selecting Images for Slide Shows 1Display the Slide Show menu 3Use the or button and the 4Select images for the Slide Show 5Press the MENU button Adjusting the Play Time and Repeat Settings 3Use the or button to select or and the or button to select an option Protecting Images Erasing Single Images Erasing All Images Formatting CF Cards About Printing Page Setting the DPOF Print Settings Selecting Images for Printing 3Select images for printing 4 Press the SET button Page Setting the Print Style Page Resetting the Print Settings [OK] and press the SET button Selecting Images for Transferring button to move 4 Press the MENU button Page Computer System Requirements Page 3Slide the camera's mode switch to (Play) 6Click [Set] in the [CameraWindow - Set Auto-Launch]window (first time only) Downloading Images by Direct Transfer All Images/New Images/DPOF Trans. Images , or , and press the (Print/Share) button Select & Transfer/Wallpaper or , and press the button (or SET button) 2Follow the onscreen instructions to proceed with downloading Downloading Directly from a CF Card 3Copy the CF card’s images to the desired folder on the hard disk Viewing Images on a TV set camera off Yellow IN AUDIOto the VIDEO IN and AUDIO IN jacks on the TV 4Turn on the TV and switch it to Video mode 6Press the ON/OFF button Changing My Camera Settings 2Use the or button to select an item 3Use the or button to select an option Page Registering My Camera Settings Registering CF Card Images and Sounds 5 Press the DISP. button 6Select an image or record a sound File Format of My Camera Settings List of Messages List of Messages during Shooting/Playback Page Page Page Page Page Using an AC Adapter Kit (Sold Separately) 3 Open the DC coupler terminal cover and attach the cord to the DC terminal Using a Car Battery Charger (Sold Separately) Camera Care and Maintenance Camera Body Lens Viewfinder and LCD Monitor Specifications Page Page Page Battery Capacity CF Cards and Estimated Capacities Page Image File Sizes (Estimated) CompactFlash™ Card Battery Pack NB-1LH Battery Charger CB-2LS/CB-2LSE Compact Power Adapter CA-PS500 Car Battery Charger CBC-NB1(Optional) Tip for Using the Self-timer (p.64) How to adjust the exposure Advanced Technique for the Macro mode (p.60)