Problems Unique to Windows 162
Troubleshooting
If the WPS driver or CAPT driver is installed, either uninstall it or change the driver
port to FILE as follows.
The WPS (Windows Printing System) driver or CAPT (Canon Advanced Printing
Technology) driver may disrupt normal printing.
1
Click the Start button, then click Settings and Printers.
For Windows XP, click Start and select Control Panel, Printers and Other
Hardware, and then Printers and Faxes.
2
Display the WPS or CAPT driver properties, and click the Details tab.
3
Change the Print to the following port field to FILE.