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Canon ZR500 Troubleshooting, Power Source, Recording/Playback

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Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a

Canon Service Center if the problem persists.										E
Power Source

		Problem	Cause	Solution

Camcorder will not turn on.			Battery pack is exhausted.	Replace or charge the battery	12
				pack.
			Battery pack is not correctly	Attach the battery pack	12
			attached.	correctly.
The camcorder switches off			Battery pack is exhausted.	Replace or charge the battery	12
by itself.				pack.
			Power save function has	Turn on the camcorder.	21
			been activated.
Cassette compartment will			Battery pack is exhausted.	Replace or charge the battery	12
not open.				pack.
			Cassette compartment cover	Open the cassette	15
			is not fully open.	compartment cover fully.
Cassette compartment			Battery pack is exhausted.	Replace or charge the battery	12
stopped during loading/				pack.
unloading.			The camcorder malfunctions.	Consult a Canon Service		–
				Center.
LCD/viewfinder switches on			Battery pack is exhausted.	Replace or charge the battery	12
and off.				pack.
Battery pack will not charge.			Battery packs will not charge	Charge the battery pack in		–
			outside the temperature	temperatures between 0 °C
			range of 0 °C and 40°C (32	and 40 °C (32 °F and 104 °F).
			°F and 104 °F).
			Battery packs become hot	Wait until the battery pack		–
			with use and may not charge.	temperature is below 40 °C
				(104 °F) and retry charging.
			The battery pack is damaged.	Use a different battery pack.		–
Recording/Playback

		Problem	Cause	Solution

Buttons will not work.			Camcorder is not turned on.	Turn on the camcorder.	20
			Cassette is not loaded.	Load a cassette.	15
“		” flashes on the screen.	Cassette is not loaded.	Load a cassette.	15
“		” flashes on the screen.	Battery pack is exhausted.	Replace or charge the battery	12
				pack.
“		” flashes on the screen.	Condensation is detected.	See reference page.	71

“REMOVE THE CASSETTE”			Camcorder stopped operating	Unload and reload the	15
appears on the screen.			to protect the tape.	cassette.

										Additional Information

75

Contents

Page Important Usage Instructions IMPORTANT SAFETY INSTRUCTIONS Page Using this Manual About the Operating Modes Trademark Acknowledgments Table of contents Page Checking the Supplied Accessories Components Guide Left side view Right side view Front view Rear view Bottom view Preparing the Power Supply Using a Household Power Source 2. Connect the power cord to the power adapter 3. Plug the power cord into a power outlet 4. Connect the power adapter to the camcorder’s DC IN terminal Installing the Backup Battery 1. Open the backup battery cover 2. Insert the backup battery with the + side facing out 3.Close the cover Loading/Unloading a Cassette Preparing the Camcorder Adjusting the LCD Screen Setting the Time Zone, Date and Time 8. Press the FUNC. button to close the menu Time Zones and Difference from GMT/UTC Recording Movies on a Tape Allowing the Subject to Monitor the LCD Screen Displaying the Level Marker 1.Press the FUNC. button to open the FUNC. menu 2.With the joystick select () the icon and press () 4.Set it to [ON] and press () to save the changes Reviewing and Searching when Recording Record Review 1. Set the program selector to 2. If the joystick guide does not appear on screen, press () to display it 3. Push the joystick () momentarily towards and release it Screen Displays during Recording Zooming 100x/800x Digital Zoom CAMERA SETUP D.ZOOM OFF 3.Select () the [CAMERA SETUP] menu and press (). Then, select () the [D.ZOOM] option and press () 4.Select [100x] or [800x] and press () to save the changes Tips for Making Better Videos Holding the Camcorder For More Stability Lighting Playing Back a Tape Special Playback Modes /(Playback Pause) (Fast Forward Playback) / (Rewind Playback) Adjusting the Volume Playing Back on a TV Screen Selecting the Type of TV TV TYPE WIDE TV Selecting the Audio Output Channel AUDIO SETUPOUTPUT CH L/R 3.Select () the [AUDIO SETUP] menu and press (). Then, select () the [OUTPUT CH] option and press () 4.Select () a setting option and press () to save the changes Menus and Settings Menu and Default Settings Page Using the Recording Programs Program AE Portrait Sports Night Sunset Spotlight Fireworks Availability of Functions in Each Mode: Selecting the Easy Recording Program Selecting a Recording Program PROGRAM AE 2. Press the FUNC. button to open the FUNC. menu 3. With the joystick select () the recording programs icon 4.Select () the recording program from the options on the bottom bar Adjusting the Exposure Manually Adjusting the Focus Manually 6.Push the joystick () towards [BACK] to save the focus adjustment 7.If necessary, press () again to hide the joystick guide Infinity Focus 1.In the manual focus mode press () to display the joystick guide 2.Keep the joystick pushed () towards [FOCUS] for more than 2 seconds Setting the White Balance Selecting an Image Effect Setting the Shutter Speed Auto Slow Shutter 1.Open the FUNC. menu, select () the icon and press () 3.Set () it to [OFF] and press () to save the changes, then close the menu Using the Self-Timer Changing the Recording Mode (SP/LP) Audio Recording Using an External Microphone Using Digital Effects Faders (52) Effects (53) 4. Fade in: In record pause mode, press the D.EFFECTS button and begin recording by pressing the start/stop button Fade out: During recording, press the D.EFFECTS button and pause recording by pressing the start Widescreen TV Recording (16:9) Magnifying the Image Displaying the Data Code End Search Playing Back a Tape with Added Sound Changing the Display Language Other Camcorder Settings Turning Off the Image Stabilizer CAMERA SETUP IMG STAB ON Changing the Display of the Start-UpImage Demonstration Mode Recording to a VCR or Digital Video Device Page Recording from Digital Video Devices (DV Dubbing) Transferring Video Recordings to a Computer Screen Displays Screen Displays during Recording/Playback (see also 23) List of Messages Maintenance/Others Viewfinder Video Heads Condensation Condensation may form in the following cases: How to avoid condensation: When condensation is detected: Resuming use: Battery Pack Handling Precautions About the battery terminal cover Lithium Button Battery Handling Precautions Cassette Handling Precautions Protecting Tapes from Accidental Erasure Using the Camcorder Abroad Power Sources Playback on a TV Screen Troubleshooting Page Page System Diagram Optional Accessories Shoulder Strap SC-2000Soft Carrying Case Specifications CA-570Compact Power Adapter BP-2L5Battery Pack Item Codes Index Page CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES CANADA