Reference

Troubleshooting

 

SymptomAction
Included Accessories

 

 

 

I can’t find something that should be here.

Carefully check inside all of the packing materials.

Power Requirements

 

 

 

Power will not turned on.

Correctly attach the AC adaptor (page E-4).

Sound

 

 

 

Nothing happens when I press any keyboard key.

Adjust the volume setting (page E-5).

 

 

 

 

Notes keep sounding, without stopping.

Turn power off and then back on to initialize all Digital Piano settings

 

 

(page E-5).

 

 

 

 

Some notes are cut off while they are playing.

Notes are cut off whenever the number of notes being sounded

 

 

exceeds the maximum polyphony value of 48 (24 for some tones).

 

 

This does not indicate malfunction.

 

 

 

 

 

The volume or tone setting I made has changed.

Adjust the volume setting (page E-5).

 

 

Turn power off and then back on to initialize all Digital Piano

 

 

 

settings (page E-5).

 

 

 

 

Output volume does not change even though is

• Change the Touch Response setting (page E-6).

 

change my keyboard touch.

Turn power off and then back on to initialize all Digital Piano

 

 

 

settings (page E-5).

 

 

 

 

In certain keyboard ranges, the volume and tone

This is due to system limitations. It does not indicate malfunction.

 

quality sound are slightly different from those in other

 

 

 

keyboard ranges.

 

 

 

 

 

 

With some tones, octaves do not change at the far

This is due to system limitations. It does not indicate malfunction.

 

ends of the keyboard.

 

 

 

 

 

 

 

The pitch of the notes does not match other

Check and adjust the transpose (page E-8) and tuning settings

 

accompanying instruments or sounds strange when

 

(page E-8).

 

played long with other instruments.

Turn power off and then back on to initialize all Digital Piano

 

 

 

settings (page E-5).

 

 

 

 

The reverb of notes seems to change suddenly.

• Check and adjust the reverb setting (page E-7).

 

 

Turn power off and then back on to initialize all Digital Piano

 

 

 

settings (page E-5).

Computer Connection

 

 

 

I can’t exchange data between the Digital Piano and

Check to make sure that the USB cable is connected to the Digital

 

a computer.

 

Piano and computer, and that the device is selected correctly with

 

 

 

your computer’s music software settings (page E-9).

 

 

Turn off the Digital Piano and then exit the music software on your

 

 

 

computer. Next, turn the Digital Piano back on and then restart the

 

 

 

music software on your computer.

 

 

 

 

English

E-11