Symptom

Possible Cause

Recommended Action

 

 

 

● Printing color is

The color of the final

Try using a lighter color

different from

printout is affected by

disc or a darker color ink

what I expected.

both the color of the ink

ribbon.

 

ribbon and the color of

 

 

the disc you are printing

 

 

on.

 

● Printing is

Improper alignment of

Use the printing guide

misaligned.

the disc in the tray.

when aligning the disc in

 

 

the tray (page 18).

● Cannot print.

The ink ribbon is used

Replace the ink ribbon

 

up.

cassette with a new

 

 

one.*

 

The driver is not

1. [Start], [Control

 

installed correctly.

Panel], [System], and

 

 

then [Device Manager].

 

 

2. Check if [CW100

 

 

Device] is displayed

 

 

under [Universal Serial

 

 

Bus controllers].

 

 

If you see a question

 

 

mark (?) or

 

 

exclamation point (!)

 

 

next to [CW100

 

 

Device], disconnect the

 

 

USB cable from your

 

 

computer, and re-install

 

 

this DISC TITLE

 

 

PRINTER application.

 

 

Installing the

 

 

application also installs

 

 

the driver. After

 

 

reinstalling, reconnect

 

 

the USB cable.

Symptom

Possible Cause

Recommended Action

 

 

 

● The last part of

Too many characters

Use a smaller font size

input data does

per line

or reduce the number

not print.

 

of characters per line.

 

Too many lines

Use a smaller font size

 

 

or reduce the number

 

 

of lines.

● Cannot import

The music CD you are

Type text manually into

CD-TEXT.

trying to import from

the label input boxes, or

 

does not have any CD-

find a Website on the

 

TEXT on it.

Internet that contains

 

Your CD drive does not

the data you want to

 

include on the label,

 

support reading of CD-

 

copy it, and then paste

 

TEXT.

 

it into the label input

 

 

 

 

boxes.

 

 

 

● Cannot create

The specified drive or

Remove the write

a data index

media where you are

protection or delete

file.

trying to save the data

data you no longer need

 

is write protected or

to make room from the

 

full.

data index file. Other

 

 

options include

 

 

switching to a different

 

 

drive or different media.

 

 

 

*See the CW-100 User’s Guide.

 

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