
| Symptom | Possible Cause | Recommended Action | 
| 
 | 
 | 
 | 
| ● Printing color is | The color of the final | Try using a lighter color | 
| different from | printout is affected by | disc or a darker color ink | 
| what I expected. | both the color of the ink | ribbon. | 
| 
 | ribbon and the color of | 
 | 
| 
 | the disc you are printing | 
 | 
| 
 | on. | 
 | 
| ● Printing is | Improper alignment of | Use the printing guide | 
| misaligned. | the disc in the tray. | when aligning the disc in | 
| 
 | 
 | the tray (page 18). | 
| ● Cannot print. | The ink ribbon is used | Replace the ink ribbon | 
| 
 | up. | cassette with a new | 
| 
 | 
 | one.* | 
| 
 | The driver is not | 1. [Start], [Control | 
| 
 | installed correctly. | Panel], [System], and | 
| 
 | 
 | then [Device Manager]. | 
| 
 | 
 | 2. Check if [CW100 | 
| 
 | 
 | Device] is displayed | 
| 
 | 
 | under [Universal Serial | 
| 
 | 
 | Bus controllers]. | 
| 
 | 
 | • If you see a question | 
| 
 | 
 | mark (?) or | 
| 
 | 
 | exclamation point (!) | 
| 
 | 
 | next to [CW100 | 
| 
 | 
 | Device], disconnect the | 
| 
 | 
 | USB cable from your | 
| 
 | 
 | computer, and  | 
| 
 | 
 | this DISC TITLE | 
| 
 | 
 | PRINTER application. | 
| 
 | 
 | Installing the | 
| 
 | 
 | application also installs | 
| 
 | 
 | the driver. After | 
| 
 | 
 | reinstalling, reconnect | 
| 
 | 
 | the USB cable. | 
| Symptom | Possible Cause | Recommended Action | 
| 
 | 
 | 
 | 
| ● The last part of | Too many characters | Use a smaller font size | 
| input data does | per line | or reduce the number | 
| not print. | 
 | of characters per line. | 
| 
 | Too many lines | Use a smaller font size | 
| 
 | 
 | or reduce the number | 
| 
 | 
 | of lines. | 
| ● Cannot import | The music CD you are | Type text manually into | 
| trying to import from | the label input boxes, or | |
| 
 | does not have any CD- | find a Website on the | 
| 
 | TEXT on it. | Internet that contains | 
| 
 | Your CD drive does not | the data you want to | 
| 
 | include on the label, | |
| 
 | support reading of CD- | |
| 
 | copy it, and then paste | |
| 
 | TEXT. | |
| 
 | it into the label input | |
| 
 | 
 | |
| 
 | 
 | boxes. | 
| 
 | 
 | 
 | 
| ● Cannot create | The specified drive or | Remove the write | 
| a data index | media where you are | protection or delete | 
| file. | trying to save the data | data you no longer need | 
| 
 | is write protected or | to make room from the | 
| 
 | full. | data index file. Other | 
| 
 | 
 | options include | 
| 
 | 
 | switching to a different | 
| 
 | 
 | drive or different media. | 
| 
 | 
 | 
 | 
| *See the  | 
 | |
66