Problem

Possible Cause and Recommended Action

 

Images cannot be

1)Note that you cannot edit the following types of snapshots.

 

edited (with Layout

• Snapshots created using MOTION PRINT

 

Print, resizing,

• Movies

 

trimming, keystone

• Snapshots recorded with another camera

 

correction, color

2)With keystone correction and color restoration, editing is not

 

restoration, date/

possible if the camera cannot find a shape to edit within the

 

time editing,

frame on the monitor screen (pages 94, 95).

 

rotation).

 

Other

 

 

The wrong date

The date and time setting is off. Set the correct date and time

 

and time are

(page 131).

 

displayed.

 

 

 

 

 

The messages on

The wrong display language is selected. Change the display

 

the display are in

language setting (page 132).

 

the wrong

 

 

language.

 

 

Images cannot be

1)The USB cable may not be connected securely. Check all

 

transferred over a

connections.

 

USB connection.

2)The wrong USB communication protocol is selected. Select

 

 

the correct USB communication protocol in accordance with

 

 

the type of device you are connecting (pages 110, 119).

 

 

3)If the camera is not turned on, turn it on.

 

 

4)Your computer may not be able to recognize the camera if

 

 

you connect via a USB hub. Always connect directly to the

 

 

computer’s USB port.

 

 

 

 

Language selection

1)You did not configure initial settings after purchasing the

 

screen appears

camera or the battery may have been left with a dead battery.

 

when the camera is

Check the camera setup (pages 13, 132).

 

turned on.

2)There may be a problem with the camera’s memory data. If

 

 

this is the case, perform the reset operation to initialize the

 

 

camera’s setup (page 136). After that, configure each setting.

 

 

If the language selection screen does not re-appear when you

 

 

turn the camera on, it means that the camera’s memory

 

 

management data has been restored.

 

 

If the same message appears after you turn power back on,

 

 

contact your retailer or a CASIO authorized service center.

 

 

 

161

Appendix