Reference

Troubleshooting

Problem

 

Cause

 

Action

See Page

No sound is

1.

The VOLUME controller is set to

1.

Rotate the VOLUME controller more

) E-8

produced when I

 

“MIN”.

 

towards “MAX”.

 

press a keyboard key.

2.

Headphones are connected to the

2.

Unplug the headphones from the

) E-6

 

 

digital piano.

 

digital piano.

 

 

3.

MIDI Local Control is turned off.

3.

Turn on the Local Control setting.

) E-28

 

4.

Check the current accompaniment

4.

Change the accompaniment mode to

) E-14

 

 

mode setting. Normally, the

 

NORMAL.

 

 

 

accompaniment keyboard range will

 

 

 

 

 

not produce any note while CASIO

 

 

 

 

 

CHORD or FINGERED is selected as

 

 

 

 

 

the Auto Accompaniment mode.

 

 

 

 

 

 

 

No rhythm.

Accompaniment volume is set to 0.

Use the TEMPO/SETTING button and

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SONG/ACCOMP VOLUME button to

 

 

 

 

increase the volume.

 

 

 

 

 

 

 

The pitch of the

1.

The digital piano’s key setting is

1.

Change the key setting to “0”, or turn

) E-26

digital piano is off.

 

something other than “0”.

 

digital piano power off and then back

 

 

 

 

 

on again.

 

 

2.

Digital piano tuning is incorrect.

2.

Adjust digital piano tuning, or turn the

) E-26

 

 

 

 

piano off and then back on again.

 

 

 

 

 

 

 

No sound is

1.

The VOLUME controller is set to

1.

Rotate the VOLUME controller more

) E-8

produced when I try

 

“MIN”.

 

towards “MAX”.

 

to play back a built-in

2.

Headphones are connected to the

2.

Unplug the headphones from the

) E-6

song or a recorded

 

digital piano.

 

digital piano.

 

song.

 

 

 

 

 

 

 

 

 

 

 

When I play

1.

The digital piano’s send channel is

1.

Change the send channel settings of

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something on the

 

different from the send channel of the

 

the digital piano and/or the external

 

digital piano, my

 

external MIDI sound source.

 

MIDI sound source so they are the

 

connected external

 

 

 

same.

 

MIDI sound source

2.

The volume or expression setting of

2.

Adjust the volume and expression

) External

does not sound.

 

the external sound source is “0”.

 

settings of the external sound source.

sound

 

 

 

 

 

source

 

 

 

 

 

user’s guide

 

 

 

 

No sound is

The USB cable is not connected

Check to make sure that the USB cable is

) E-29

produced when

correctly.

connected correctly.

 

playing MIDI data

 

 

 

 

 

from a computer.

 

 

 

 

 

 

 

 

 

When connected to a

The computer’s MIDI THRU function is

Turn off MIDI THRU on the computer, or

) E-28

computer over a USB

turned on.

turn off digital piano Local Control.

 

connection, playing

 

 

 

 

 

on the keyboard

 

 

 

 

 

produces unnatural

 

 

 

 

 

sounds.

 

 

 

 

 

 

 

 

 

I can’t record chord

Accomp MIDI out is turned off.

Turn on Accomp MIDI out.

) E-28

accompaniment data

 

 

 

 

 

on my computer.

 

 

 

 

 

 

 

 

 

 

 

I can’t store data to

1.

The SD memory card is write-

1.

Change the write-protect position to

) E-32

an SD memory card.

 

protected.

 

enable writing.

 

 

2.

The card is not inserted properly into

2.

Insert the card properly.

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the SD memory card slot.

 

 

 

 

3.

There is not enough room available on

3.

Use a different SD memory card.

) E-33

 

 

the SD memory card.

 

 

 

 

4.

The capacity of the SD memory card is

4.

Use an SD memory card with a

) E-32

 

 

not supported by the digital piano.

 

supported capacity.

 

 

5.

The SD memory card is damaged.

5.

Use a different SD memory card.

 

 

 

 

 

 

 

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