SUPPORT | CHAPTER |
WARRANTY INFORMATION
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Cavalry Storage Inc. (“Cavalry Storage”) warrants all new equipment manufactured by Cavalry Storage (including any accessories in- cluded with its products) and sold by an authorized distributor or authorized reseller against defects in material or workmanship for one (1) year from the product’s original date of purchase as follows:
•Damaged Goods or
•Freight Costs: Customers are responsible for all freight costs to Cavalry Storage’s service centers. Cavalry Storage and its service centers are not responsible for products lost during shipping to its facilities.
•Data Recovery: Data recovery, defined as the retrieval of data from a damaged or corrupted drive, is not included in Cavalry Storage’s warranty. Should customers need data recovery, please consult an independent service provider.
•Warranty Disclaimer: This warranty covers only hardware. This warranty does not cover damage due to accident, misuse, abuse, neg- ligence or modification to any part and/or accessory of Cavalry Storage products. This warranty does not cover damage due to improper operation or maintenance, connection to improper power supply, or attempted repair by person(s) or facilities unauthorized by Cavalry Storage to service or upgrade the product. This warranty does not cover consumables. Cavalry Storage makes no expressed or implied war- ranty of any kind for products with regard to performance, merchantability, or fitness for any particular purpose. Further, Cavalry Storage is not responsible for any defects in products, loss or inaccuracy of data of any kind, or for any direct, indirect, incidental, or consequential damages resulting there from.
•Packing and Shipping: Any product sent to Cavalry Storage, Inc. for service or repair must be packed and shipped according to the
Cavalry Storage standards and guidelines. Please note that packages received which deviate from Cavalry Storage packing and shipping standards may be rejected.
Failure to comply with any of the above will result in delays and will ultimately result in a voided warranty. Please contact customersup- port@cavalrystorage.com if you have any questions.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. CAVALRY STORAGE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS LIBRARY. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS LIBRARY IS LIM- ITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, therefore, the above limitation or exclusions may not apply. In addition, extended service contracts with Cavalry Storage, or an authorized Cavalry Storage service facility, will affect the limitation on an implied warranty accordingly. This warranty gives you
specific legal rights, and you may have other rights that vary from state to state.
The information given is a summary of the full Cavalry warranty. Please go to http://www.cavalrystorage.com/rma.aspx for more warranty details.
CONTACT INFORMATION
Phone: 800.238.4453 (toll-free, USA only) 805.426.1000
Email: customersupport@cavalrystorage.com
Website: www.cavalrystorage.com
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