Troubleshooting Guide
If the dishes are not warm enough, make sure :
•the appliance is on
•the right temperature has been set
•the heat openings are not covered by large dishes or
•the dishes have been warmed for a long enough time.
Different factors affect the warming time, e.g :
•the material and thickness of the dishes, the load amount and its arrangement, temperature setting.
•optimum dish warming times are subjective, therefore it is advisable to carry out trials to define them according to needs.
Customer Care
Before calling CDA Customer Care :
•Try to solve the problem on your own, according to the points described in “Troubleshooting Guide”.
•Switch the appliance off and then on again it to see if the problem has been eliminated.
For the following problems, contact a qualified technician or CDA Customer Care :
•If the dishes are not warmed, make sure:
-the main power switch is on;
-the power cable is not disconnected or damaged.
•If the dishes become too hot:
-the temperature controller may be faulty.
•The On/Off switch does not light up when the appliance is switched on:
-the switch control light is faulty.
If the fault persists after the above checks, contact CDA Customer Care.
Always specify:
•a brief description of the fault;
•the type and exact model of the warming drawer;
•the Service number (number after the word Service on the rating plate), located on the outer right edge of the drawer slide.
•your full address;
•your telephone number.
If any repairs are required, contact CDA Customer Care (to guarantee the use of original spare parts and correct repair).
Failure to comply with these instructions may compromise the safety and quality of the product.
DECLARATION OF CONFORMITY
•This drawer is suitable to come into contact with food products and complies with European Regulation (CE) No. 1935/2004.
•This appliance is designed for use only as an appliance for warming or keeping cooked food or dishes warm. Any other use (for example for room heating) is considered improper and therefore potentially dangerous.
•This appliance has been designed, manufactured and marketed in compliance with:
-safety objectives of the “Low Voltage” Directive 2006/95/EC (which replaces 73/23/EEC and subsequent amendments;
-The protection requirements of EMC Directive 89/336/EEC;
-the requirements of Directive 93/68/EEC.
