Trouble Shooting
If your Cecilware Panini Sandwich Grill does not operate, please check the following before placing a service call.
| Contact Grill |
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| Problem |
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| Cause |
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| Remedy |
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| 1. | Mains power supply. | 1. | Check mains power supply. |
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| 2. | Power switch has not | 2. | Check the unit is correctly plugged in | ||||||||
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| been turned on. |
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| and turned on. |
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The unit is not working |
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| 3. On/off switch is faulty | 3. | Call | service | agent | or | qualified | |||||||
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and the indicator light |
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| technician. |
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is not on. |
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| 4. Plug and lead | are | 4. | Call service agent or qualified | |||||||||
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| damaged. |
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| 5. | Internal wiring fault. | 5. | Call | service | agent | or | qualified | ||||
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The unit is heating but | 1. | The indicator bulb has | 1. | Replace the | indicator | light: call a | ||||||||
the indicator light | is | |||||||||||||
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| blown. |
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| service agent or qualified technician. | ||||||||
not on. |
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| 1. | Faulty element(s). |
| 1. | Call | service | agent | or | qualified | |||
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| 2. Ensure that the thermostat is set | ||||||
Indicator light is on but | 2. | Operation | of |
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| correctly, also ensure the dial is not | ||||||||
the unit is not heating. |
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| thermostat. |
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| spinning on the thermostat and giving | |||||||
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| the wrong reading. |
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| 3. | Faulty thermostat. |
| 3. | Call | service | agent | or | qualified | |||
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| 1. Carbon builds up. |
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| 1. Ensure that the plates are kept clean | |||||||
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| and free of carbon build up. |
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| 2. Ensure that the thermostat is set | ||||||
Slow heat up of | the |
| 2. Thermostat setting. |
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| correctly, | also ensure the | dial is not | ||||||
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cooking surfaces. |
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| spinning on the thermostat and giving the | |||||||||
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| wrong reading. |
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| 3. Faulty element(s). |
| 3. | Call | service | agent | or | qualified | |||
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Please ensure: |
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*Correct power supply.
*The machine is plugged in correctly and power is switched on.
*The thermostat is in the correct position.
Note: All Cecilware products are tested prior to packing.
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