Cecilware SG2LG Trouble Shooting, SG-1SG, SG-1LG, SG-1LF, SG-2LG, Problem, Cause, Remedy

Trouble Shooting

If your Cecilware Panini Sandwich Grill does not operate, please check the following before placing a service call.

Contact Grill

SG-1SG, SG-1LG, SG-1LF, SG-2LG

Problem

Cause

Remedy

1.

Mains power supply.

1.

Check mains power supply.

2.

Power switch has not

2.

Check the unit is correctly plugged in

been turned on.

and turned on.

The unit is not working

3. On/off switch is faulty

3.

Call

service

agent

or

qualified

and the indicator light

technician.

is not on.

4. Plug and lead

are

4.

Call service agent or qualified

damaged.

technician.

5.

Internal wiring fault.

5.

Call

service

agent

or

qualified

technician.

The unit is heating but

1.

The indicator bulb has

1.

Replace the

indicator

light: call a

the indicator light

is

blown.

service agent or qualified technician.

not on.

1.

Faulty element(s).

1.

Call

service

agent

or

qualified

technician.

2. Ensure that the thermostat is set

Indicator light is on but

2.

Operation

of

correctly, also ensure the dial is not

the unit is not heating.

thermostat.

spinning on the thermostat and giving

the wrong reading.

3.

Faulty thermostat.

3.

Call

service

agent

or

qualified

technician.

1. Carbon builds up.

1. Ensure that the plates are kept clean

and free of carbon build up.

2. Ensure that the thermostat is set

Slow heat up of

the

2. Thermostat setting.

correctly,

also ensure the

dial is not

cooking surfaces.

spinning on the thermostat and giving the

wrong reading.

3. Faulty element(s).

3.

Call

service

agent

or

qualified

technician.

Please ensure:

*Correct power supply.

*The machine is plugged in correctly and power is switched on.

*The thermostat is in the correct position.

Note: All Cecilware products are tested prior to packing.

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