TROUBLESHOOTING CHART
86037910 CEXT7 03/23/07

4-7

PROBLEM CAUSE SOLUTION

Is the cord plugged in. Plug in cord.
Circuit breaker tripped in building. Reset breaker.
Faulty switch. Call for service.
No Power, Nothing
Runs
Faulty power cord or pigtail. Call for service.
Vacuum circuit breaker tripped. Reset breaker.
Faulty main vacuum switch. Call for service.
Loose wiring. Call for service.
Vacuum Motor Will Not
Run
Faulty vac motor. Call for service.
Debris lodged in vac shoe.
Remove debris from vac shoe.
Dome gasket defective or missing. Replace as necessary.
Vacuum hose cracked or hose cuff loose. Replace or repair as necessary.
Vacuum Motor Runs
But
Suction Is Poor
Recovery tank full / float ball stuck in the
up position.
Turn off vac motor. Drain and rinse
recovery tank.
Main pump switch off.
Turn on.
Jets clogged or missing. Clean using a vinegar /water solution or
replace.
Solution filter clogged.
Drain solution tank and clean solution
filter.
Poor Or No Water Flow
(Carpet Is Streaky)
Faulty solenoid. Call for service.
Brush switch off. Turn on brush switch.
Brush circuit breaker tripped. Reset circuit breaker.
Brush belt broken. Replace as necessary.
Brush Does Not Spin
Faulty brush motor. Call for service.