Bell Wire

 

Diagnostics

 

 

Located On

 

 

Motor Unit

Installed

 

 

 

 

Safety Reversing

 

 

Sensor

 

LED or

 

 

Diagnostic

 

 

LED

 

 

“Learn”

Your garage door opener is programmed with self-diagnostic

Safety Reversing Sensor

Button

capabilities. The “Learn” button/diagnostic LED will flash a

 

 

number of times then pause signifying it has found a potential

Diagnostic Chart

 

issue. Consult Diagnostic Chart below.

 

 

1 FLASH

Symptom: One or both of the Indicator lights on the safety sensors do
Safety reversing sensorsnot glow steady.

 

• Inspect sensor wires for a short (staple in wire), correct wiring polarity

wire open (broken or

(black/white wires reversed), broken or disconnected wires, replace/attach

disconnected).

as needed.

 

OR

 

• Disconnect all wires from back of motor unit.

 

2 FLASHES

• Remove sensors from brackets and shorten sensor wires to 1-2 ft. (30-60 cm)

 

from back each of sensor.

Safety reversing sensors

• Reattach sending eye to motor unit using shortened wires. If sending eye

wire shorted or black/

indicator light glows steadily, attach the receiving eye.

white wire reversed.

• Align sensors, if the indicator lights glow replace the wires for the sensors. If

 

the sensor indicator lights do not light, replace the safety sensors.

3 FLASHES

Symptom: LED is not lit on door control.
Door control or

• Inspect door control/wires for a short (staple in wire), replace as needed.

• Disconnect wires at door control, touch wires together. If motor unit activates,

wire shorted.

 

replace door control.

If motor unit does not activate, disconnect door control wires from motor unit. Momentarily short across red and white terminals with jumper wire. If motor unit activates, replace door control wires.

4

FLASHES

Symptom: Sending indicator light glows steadily, receiving indicator light

Safety reversing sensors

is dim or flashing.

• Realign receiving eye sensor, clean lens and secure brackets.

slightly misaligned

• Verify door track is firmly secured to wall and does not move.

(dim or flashing LED).

 

 

5

FLASHES

Symptom: Motor has over heated; the motor unit does not operate or
Motor overheated ortrolley is stuck on stop bolt = Motor unit hums briefly; RPM Sensor =
Short travel 6-8" (15-20 cm).
possible RPM sensor

• Unplug unit to reset. Try to operate motor unit, check diagnostic code.

failure. Unplug to reset.

• If it is still flashing 5 times and motor unit moves 6-8" (15-20 cm), replace

 

 

 

 

RPM sensor.

 

 

• If motor unit doesn’t operate, motor unit is overheated. Wait 30 minutes and

 

 

retry. If motor unit still will not operate replace logic board.

 

 

6

FLASHES

Symptom: Motor unit doesn’t operate.
Motor Circuit Failure.

• Replace logic board because motor rarely fails.

Replace Receiver

 

Logic Board.

 

30