T R O U B L E S H O O T I N G c o n t i n u e d

SYMPTOM

 

POSSIBLE CAUSES

 

SOLUTION

Master or Second

 

Failure to cycle power after setup.

 

The power to each unit must be cycled in order to initiate proper

 

 

operator is not

 

 

 

master/second communication if the operators were previously in

functioning

 

 

 

stand-alone mode.

properly.

 

 

 

 

 

The communication wiring may be

 

Make sure that the communication wire that is used is twisted pair

 

 

 

 

 

damaged or improperly wired for dual

 

and not run in the same conduit with any power wiring. Failure to do

 

 

gate operation.

 

so will result in interference across the master/second communication

 

 

 

 

line.

 

 

 

 

 

 

 

The master or second unit is not

 

Review program settings pages 26-27 and check both the master and

 

 

programmed correctly.

 

second for proper programming.

 

 

 

 

 

Operator runs but

 

Entrapment (Force Pot) incorrectly set.

 

This pot must be set so that the gate will run smoothly normally and

then stops and

 

 

 

reverse when encountering an obstruction. See page 24.

reverses direction.

 

 

 

 

 

 

 

 

 

 

 

Gate is binding or not running

 

Disconnect the gate from the operator and swing the gate open and

 

 

smoothly.

 

close by hand at normal operating speed. Make sure that the gate

 

 

 

 

swings smoothly and does not bind. If the gate is hard to move or

 

 

 

 

binds repair the gate.

 

 

 

 

 

 

 

Observe red LEDs D29 and D31.

 

Both LEDs will indicate the activation of entrapment protection devices

 

 

 

 

on terminals J1-9 & J1-10 on the control board. Remove the devices

 

 

 

 

and retest. If the operator now runs without fault, check those

 

 

 

 

accessories as well as their wiring.

 

 

 

 

 

 

 

The Hall Effect Sensor is not aligned/

 

Make sure that the sensor is adjusted so that it is within 20

 

 

adjusted correctly.

 

thousandths of an inch or as close to the magnets located on the

 

 

 

 

gearbox pulley as possible without coming into contact with them or

 

 

 

 

the pulley.

 

 

 

 

 

 

 

 

 

Replace the sensor if it is adjusted correctly but continues to fail.

The operator opens

 

Check the red input status LEDs,

 

If any red LEDs are on, check the corresponding input. An installed

immediately upon

 

D11-D31, for indication of an active or

 

accessory may be wired incorrectly or malfunctioning. Remove the

power up and does

 

malfunctioning accessory.

 

accessory and test the operator.

not close.

 

 

 

 

 

 

 

 

 

Programming

 

Check the save switch on switch S1-1.

 

If the switch S1-1 is in the on position any subsequent programming

changes do not

 

 

 

changes will not affect the gate. To make programming changes,

effect the gate.

 

 

 

switch S1-1 off, make desired changes, and then switch S1-1 on.

 

 

 

 

 

Open photo eye

 

Open obstruction input is programmed

 

The open obstruction input has been programmed to function with

reverses gate

 

incorrectly.

 

gate edges not photo eyes. Refer to page 27 and reprogram the

closed when

 

 

 

obstruction inputs for correct operation.

activated during

 

 

 

 

opening.

 

 

 

 

 

 

 

 

 

Gate does not

 

Close obstruction input is

 

The close obstruction input has been programmed to function with

activate the timer to

 

programmed incorrectly.

 

gate edges not photo eyes. Refer to page 27 and reprogram the

close after the close

 

 

 

obstruction inputs to match the accessories that are installed on the

photo eye is

 

 

 

operator.

broken.

 

 

 

 

 

 

 

 

 

Radio controls will

 

Radio terminals R1-4 are factory

 

Configure terminals R1-4 for residential radio function by performing

close gate from the

 

configured for residential

 

the following modifications:

open limit.

 

(Open and Close) radio function.

 

1. Locate and disconnect the end of the wire running to terminal

 

 

 

 

J1-1 from R4.

 

 

 

 

2. Connect the end of wire removed from J1-1 to J1-6. Refer to

 

 

 

 

page 34.

 

 

 

 

 

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