General Troubleshooting
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Symptom | Solution(s) |
| Foggers |
| Dimmers |
Lights | & Snow | Controllers | & Chaser | ||
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Auto shut off | Check fan thermal switch reset | |
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Beam is very dim or not | Clean optical system or replace lamp | |
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bright |
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Check 220/110v switch for proper setting |
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Breaker/Fuse keeps | Check total load placed on device |
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blowing |
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Chase is too slow | Check users manual for speed adjustment | |
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Device has no power | Check for power on Mains. | |
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| Check device’s fuse. (internal and/or external) |
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Fixture is not responding | Check DMX Dip switch settings for correct addressing |
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| Check DMX cables | |
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| Check polarity switch settings |
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Fixture is on but there is | Make sure you have the correct audio mode on the control switches. |
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no movement to the audio | If audio provided via ¼” jack, make sure a live audio signal exists | |
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| Adjust sound sensitivity knob |
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Lamps cuts off | Possible bad lamp or fixture is overheating. | |
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sporadically |
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Lamp may be at end of its life. |
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Light will not come on after | Some discharge lamps require a cooling off period before the |
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power failure | electronics in the fixture can kick start it again, wait 5 to 10 minutes | |
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| before powering up |
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Loss of signal | Use only DMX cables |
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| Install terminator | | | | |
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| Note: Keep DMX cables separated from power cables or black lights. |
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Motor movements are | Possible bad motor driver or sensors | |
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jerky or jumpy |
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Check polarity switch on controller |
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Moves slow | Check 220/110v switch for proper setting | |
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No flash | |
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No light output | Check slip ring & brushes for contact |
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| Install bulb | |
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| Call service technician |
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Relay will not work | Check reset switch |
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| Check cable connections |
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Remote does not work | Make sure connector is firmly connected to device | | |
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Stand alone mode | All Chauvet lighting fixtures featuring |
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| require additional settings, simply power the fixture and it will | |
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| automatically enter into this mode |
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Unit wobbles when rotating | Check for damages possibly incurred during shipping | |
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