Table 5. Safety and Compliance
Description | Specification | |
|
|
|
Safety Certifications | • | UL to UL 60950, Third Edition |
| • | |
| • TUV/GS to EN 60950:2000 | |
| • CB to IEC 60950 with all country deviations | |
| • NOM to | |
| • | CE Marking |
|
|
|
Electromagnetic Emissions | • | FCC Part 15 Class A |
Certifications | • EN 55022: 1998 (CISPR22) | |
| ||
| • EN 55024: 1998 (CISPR24) | |
| • | VCCI Class A |
| • AS/NZS 3548 Class A | |
| • | CE |
| • CNS 13438 Class A | |
| • | MIC |
|
|
|
Telco | • | Common Language Equipment Identifier (CLEI) code |
|
|
|
Warranty | • | Limited lifetime warranty |
|
|
|
SERVICE AND SUPPORT
Cisco Systems is committed to minimizing total cost of ownership. Its portfolio of technical support services help ensure that its products operate efficiently, remain highly available, and benefit from the most
Table 6. Cisco Services and Support Programs
Service and Support | Features | Benefits | |||
|
|
|
|
| |
• Cisco Total Implementation Solutions (TIS), | • | Project management | • | Supplements existing staff | |
available direct from Cisco | • | Site survey, configuration, and | • Helps ensure that functions meet needs | ||
| |||||
• Cisco Packaged TIS, available through |
| deployment | • | Mitigates risk | |
resellers |
|
| |||
• Installation, text, and cutover | • Helps enable proactive or expedited | ||||
| |||||
• Cisco SMARTnet® and SMARTnet Onsite |
|
| |||
• | Training |
| issue resolution | ||
support, available direct from Cisco |
| ||||
• | Major moves, adds, and changes | • Lowers total cost of ownership by taking | |||
• Cisco Packaged SMARTnet support | |||||
• | Design review and product staging |
| advantage of Cisco expertise and knowledge | ||
program, available through resellers |
| ||||
|
| ||||
|
| • Helps minimize network downtime | |||
• Cisco SMB Support Assistant | • | Access to software updates 24 hours | |||
|
| ||||
|
|
|
| ||
| • Web access to technical repositories |
|
| ||
| • Telephone support through the Cisco |
|
| ||
|
| Technical Assistance Center (TAC) |
|
| |
| • Advance replacement of hardware parts |
|
| ||
|
|
|
| ||
| © 2005 Cisco Systems, Inc. All rights reserved. |
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| ||
Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com. | |||||
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