Cisco Systems 7910 user service System Administrator Checklist

Chapter 6 Configuring User Access and Features

System Administrator Checklist

System Administrator Checklist

If you are a system administrator, you are likely the primary source of information for Cisco IP Phone users in your network or company. It is important to provide current and thorough information to end users.

Provide the following information to end users:

•Identify yourself. The Cisco IP Phone Models 7960 and 7940 User Guide instructs users to direct some questions to a system administrator. To assist users, consider distributing an E-mail or memo identifying yourself or your network team. Provide contact information.

•Provide end users with the following information about the Cisco IP Phone User Options web-based application:

–The URL required to access the application

–A user ID and default password needed to access the application

–A brief description of what a web-based, graphic user interface application is, and how it is accessed with a Web browser.

–Outline the tasks that users can expect to accomplish with the application, including subscribing to services, setting up speed dial and call forwarding numbers, and creating a personal address book.

•Provide end users with access to user documentation for the Cisco IP Phones. For example, the Cisco IP Phone Models 7960 and 7940 User Guide includes detailed user instructions for subscribing to services, using extension mobility, and other key features.

For a list of available documentation, go to the Cisco IP Phone website at: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/ index.htm and click on the link called Cisco IP Phone Documentation for Cisco CallManager.

For more information about viewing or ordering documentation, see the “Obtaining Documentation” section on page -xiv.

		Cisco IP Phone Administration Guide for Cisco CallManager 3.0 and 3.1, Cisco IP Phones 7960/7940/7910
6-6	78-10453-03