Obtaining Technical Assistance

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

Streamline business processes and improve productivity

Resolve technical issues with online support

Download and test software packages

Order Cisco learning materials and merchandise

Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco Aironet 2 dBi Diversity Omnidirectional Ceiling Mount Antenna (AIR-ANT5959)

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Cisco Systems AIR-ANT5959 technical specifications Obtaining Technical Assistance, Cisco.com, Technical Assistance Center

AIR-ANT5959 specifications

Cisco Systems is a renowned name in the networking and telecommunications industry, and one of its standout products is the AIR-ANT5959. This antenna is designed to enhance wireless communication for various Cisco wireless access points, making it a vital component for organizations looking to improve their network performance.

The AIR-ANT5959 is a dual-band antenna that operates in the 2.4 GHz and 5 GHz frequency bands. It supports 802.11n and 802.11ac Wi-Fi standards, which are crucial for delivering high-speed wireless connectivity. This antenna is particularly suitable for environments where robust wireless connections are necessary, such as offices, schools, and warehouses.

One of the main features of the AIR-ANT5959 is its omnidirectional radiation pattern. This design allows the antenna to distribute signals uniformly in all directions, ensuring consistent coverage throughout the intended area. This characteristic is particularly beneficial for creating a seamless wireless experience, minimizing dead spots, and providing strong connectivity for mobile devices.

The antenna is constructed with high-quality materials, allowing it to withstand various environmental conditions. This reliability is essential for outdoor deployments or in challenging indoor settings. Furthermore, the AIR-ANT5959 has a gain of 5 dBi on both frequency bands, which enhances the signal strength and extends the coverage area, making it an effective solution for larger spaces.

Another notable aspect of the AIR-ANT5959 is its versatility in mounting options. It can be easily installed on walls, ceilings, or poles, providing flexibility for network administrators to optimize placement based on specific coverage requirements. This adaptability contributes to the overall efficiency of the wireless network.

In summary, the Cisco AIR-ANT5959 antenna is an outstanding choice for organizations seeking to bolster their wireless infrastructure. Its dual-band operation, omnidirectional radiation pattern, high durability, and flexible mounting options make it a robust solution for delivering reliable wireless connectivity. By integrating the AIR-ANT5959 into their networks, businesses can ensure a high-performance wireless environment that supports modern connectivity needs. Whether used for standard office applications or demanding data-intensive tasks, this antenna remains a valuable asset in the ever-evolving landscape of wireless communications.