AA-8 Troubleshooting

Runtime error messages

For error messages related to cancelling jobs and printing, including the Disk Full message and alerts to load media, see “Troubleshooting” in the Job Management Guide. These messages are reported by the job management tools.

You can turn on PostScript error reporting as a print option from Mac OS applications.

Printer not found

Most failures to find a printer on the network are due to conflicting or missing name or address settings for the Fiery. You must enter names in specific places. The required names are:

TCP/IP host name (also known as the DNS name), which is defined by your organization.

Enter the host name as the Server Name in Fiery Setup.

Remote printer (internal machine) name. Use one of the following:

print hold

NOTE: If you change the DNS name (also known as the TCP/IP host name) of the Fiery, you must reconfigure one of the Fiery utilities on each workstation.