Cisco Systems DPC3000 manual

Cisco Model DPC3000 and EPC3000

DOCSIS 3.0 Cable Modem

User Guide

In This Document

IMPORTANT SAFETY INSTRUCTIONS ...............................................................	2
FCC Compliance .........................................................................................................	7
Introducing the DPC3000 and EPC3000..................................................................	9
What's in the Carton? ...............................................................................................	11
Front Panel Description ...........................................................................................	12
Back Panel Description ............................................................................................	13
Where Is the Best Location for My Cable Modem?..............................................	14
What Are the System Requirements for Internet Service?..................................	15
How Do I Set Up My High-Speed Internet Access Account? ............................	16
How Do I Connect My Devices to Use the Internet?...........................................	18
How Do I Configure TCP/IP Protocol? ................................................................	20
How Do I Install USB Drivers? ...............................................................................	23
How Do I Mount the Cable Modem on the Wall? ...............................................	25
Having Difficulty? ....................................................................................................	28
Tips for Improved Performance .............................................................................	30
How Do I Renew the IP Address on My PC? .......................................................	31
Front Panel LED Status Indicator Functions.........................................................	32
Notices........................................................................................................................	35

Contents

In This Document IMPORTANT SAFETY INSTRUCTIONS Notice to Installers Notice à l’attention des installateurs de réseaux câblés Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas CATV Read These Instructions Keep These Instructions Heed All Warnings Follow All Instructions Power Source Warning Prevent Power Cord Damage Provide Ventilation and Select a Location Protect from Exposure to Moisture and Foreign Objects Accessories Warning Service Warnings Check Product Safety Protect the Product When Moving It FCC Compliance United States FCC Compliance Declaration of Conformity Canada EMI Regulation EU Certification Symbol Introducing the DPC3000 and EPC3000 Benefits and Features Page What's in the Carton Front Panel Description Back Panel Description Where Is the Best Location for My Cable Modem What Are the System Requirements for Internet Service Minimum System Requirements for a PC Minimum System Requirements for Macintosh System Requirements for an Ethernet Connection System Requirements for a USB Connection How Do I Set Up My High-SpeedInternet Access Account I Do Not Have a High-SpeedInternet Access Account I Already Have an Existing High-SpeedInternet Access Account How Do I Connect My Devices to Use the Internet Connecting and Installing Internet Devices Connecting the Modem for High-SpeedData Service How Do I Configure TCP/IP Protocol Configuring TCP/IP on Your Internet Devices Page Page How Do I Install USB Drivers Installing USB Drivers Page How Do I Mount the Cable Modem on the Wall Before You Begin Mounting Instructions Location and Dimensions of the Wall-MountingSlots Wall-MountingInstructions Having Difficulty Frequently Asked Questions Common Troubleshooting Issues Tips for Improved Performance Check and Correct How Do I Renew the IP Address on My PC Renewing the IP address on Windows 95, 98, 98SE, and ME Systems Renewing the IP Address on Windows NT, 2000, or XP Systems Front Panel LED Status Indicator Functions Initial Power Up, Calibration, and Registration Normal Operations Special Conditions Notices Trademarks Disclaimer Documentation Copyright Notice Software and Firmware Use For Information If You Have Questions