PLEK400/PLSK400 Powerline Network Adapter

Troubleshooting

None of the LEDs turn on after you installed the Powerline adapter.

Follow these instructions:

1.Disconnect the adapter from the power outlet.

2.Disconnect the Ethernet network cable from the adapter.

3.Wait five seconds.

4.Re-connect the Ethernet network cable to the adapter.

5.Re-connect the adapter to the power outlet.

6.If this solution does not work, make sure that the electrical outlet is working properly. Plug a different device into the outlet, and try to turn it on.

The Ethernet LED does not light up on the Powerline adapter.

When the Ethernet port detects a local network connection, the Ethernet LED should turn on. Follow these instructions:

1.Make sure that the Ethernet network cable is securely connected to the adapter.

2.Make sure that the Ethernet network cable is securely connected to the computer or other network device.

3.Make sure that the Ethernet adapter on your computer is working properly. Refer to Windows Help for more information.

You cannot connect to other computers on your local network or to the Internet.

If you did not set up advanced security for the Powerline network, follow these instructions:

1.Locate the Powerline adapter connected to the computer that cannot connect.

2.On the right side of the adapter, use a pointed object to press and hold the Standby/Reset button for at least ten seconds. This resets the adapter to its factory default settings.

Getting Started

If you have set up advanced security for the Powerline network, check the following:

•• Make sure all adapters on the Powerline network have been configured with the same network password. The network password must be identical in order for them to communicate with each other. See “Setting up advanced security” on page 6 or “Advanced Configuration” on page 6.

•• If you are adding a new adapter to a pre-existing Powerline network with a unique network password, follow the instructions in “Advanced Configuration” on page 6.

The LEDs are flashing and I don’t know what it means.

Refer to the following table of LED behavior to help diagnose the problem:

 

Off

Not connected to Powerline network

Powerline LED

Flashing fast

Send/Receive data

 

 

Flashing slow

Pairing

 

 

 

 

 

Solid

Connected to Powerline network

 

Off

Not connected to Ethernet network

 

 

 

Ethernet LED

Flashing

Send/Receive data

 

 

 

 

Solid

Connected to Ethernet network

 

Off

Device power off

 

 

 

 

Solid

Device power on and ready

 

 

 

 

Flashing fast

Factory default, Device wakeup from

Power LED

momentarily

standby mode

 

Flashing fast

Pairing error/system error

 

indefinitely

 

 

 

 

 

 

Flashing slow

Device in standby mode

 

 

 

WEB

If your questions are not addressed here, go to the Linksys Support website at Linksys.com/support.

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Cisco Systems PLSK400, PLEK400 manual Troubleshooting, Ethernet LED does not light up on the Powerline adapter