Classic-Craft®
Fiberglass Entry Door Systems
Residential Lifetime Limited Warranty
1. WHAT THIS LIMITED WARRANTY COVERS AND HOW LONG
Classic-Craft®Door Systems (“Product”) includes the door, any applied or inserted panels, glass lite inserts, wood grilles, hinges, weather-stripping, door bottom gaskets, corner seals, door sill, multi-point lock system and astragal. This Limited Warranty applies only when all of these parts are genuine Therma-Tru components. Except for wood grilles, other all-wood parts including but not limited to door jambs, mull posts, brickmould, and mull casing are not covered by this Limited Warranty.
a) COVERAGE
Subject to the limitations and exclusions below, and for the duration of the applicable Warranty Period, Therma-Tru Corp. (“Seller”) warrants: (1) that the Product’s non-glass components will be free from non-conformities in material and workmanship; and (2) the Product’s glass components will be free from non- conformities in material and workmanship resulting in internal glazing failure, seal failure, internal insert slippage, and permanent and material visual obstruction from moisture or dust film formation in the air space of the sealed glass unit.
b) WARRANTY PERIOD
Residential Warranty Holder: Lifetime from the date the Product was originally purchased from an authorized dealer. Not transferable.
Commercial/Multi-Resident Warranty Holder: 3 years from the earlier of the date Product was shipped from the Seller or an authorized dealer; transferable to a successor non-residential owner during and for any balance of the 3 year Warranty Period.
c) WARRANTY HOLDER CLASSIFICATIONS
RESIDENTIAL WARRANTY HOLDERS: If the Product is installed in (i) a new residential dwelling and the first occupant owns the dwelling or (ii) an existing owner-occupied residential dwelling, and in each case, at the time of installation such owner is also responsible for Product replacement, then that owner is a Residential Warranty Holder. For example, assume the Product is installed in a condominium unit (a “dwelling”) in a multi-resident building. If the first occupant of the condominium unit is the first owner of that unit and is also responsible for Product replacement, then that owner is a Residential Warranty Holder; however, if the owner is not the first occupant or if someone else other than the owner (for example, the condominium association) is responsible for Product replacement, then the owner is not a Residential Warranty Holder.
COMMERCIAL/MULTI-RESIDENT WARRANTY HOLDERS: If the Product is installed under conditions in which no one qualifies as a Residential Warranty Holder as described above, then the warranty holder is the owner of the dwelling or building in which the Product has been installed at the time of installation (and its builder and contractor). That owner is classified as a Commercial/Multi-Resident Warranty Holder. For example, this includes owners of commercial or investment buildings, or multi-resident premises in which the occupant is not responsible for Product replacement whether or not the occupant owns the residential dwelling unit in the premises (including by example, certain condominiums, town homes, duplexes, apartments, cooperatives).
2. WHAT THIS LIMITED WARRANTY DOES NOT COVER
a) GENERALLY
This Limited Warranty does not include non-conformities or damages attributable to or arising from:
•Minor scratches or minor visual imperfections
•Negligence; improper use, assembly of the Product (door systems) other than by Therma-Tru (Seller), installation, finishing, maintenance (including failure to maintain finish, see note below) or operation inconsistent with Seller’s recommendations and written instructions that are generally available in Seller’s Product Manual as updated by bulletins or other written communications or on Seller’s Worldwide website www.thermatru.com. **
•Improper pre-installation storage, including inadequate shelter or inadequate venting of shipping wrap in humid locations
•Misapplication or faulty building design or construction, including inadequate flashings or caulking
•Product reinstalled after removal from its original installation
•Normal wear and tear, including without limitation, wear and tear to weather-stripping or door bottom gaskets or the multi-point locking system
NOTE: **All Therma-Tru Classic-Craft door systems must be finished within 6 months of the installation date for continued warranty coverage however, all bare or unprotected wood surfaces (such as door frames) should be primed and painted and top coated within the lesser of 2 weeks of installation or exposure to weather. All doors must have all 6 sides finished and on out-swing doors the sides, top and bottom must be inspected and maintained as regularly as all other surfaces.
b) GLASS
This Limited Warranty does not include:
•Minor variations in glass color or imperfections that do not affect the glass’s structural integrity or do not permanently and materially obstruct vision from moisture formation between the panes
•Glass covered with after-market window films
•Accidental glass breakage, including caused by debris or foreign objects striking the glass, or breakage that may occur under conditions exceeding the
Product’s performance parameters
•Condensation, frost or mold resulting from humidity within the building and interior/exterior temperature differentials
•Stresses from localized heat which cause excessive temperature differentials over the glass
•Post-manufacture dissipation of inert gases (as argon), or the amount of gas in Products with inert gas-filled insulating glass
•Scratches or other imperfections, unless readily observable more than four feet away
