Problems

Possible Solutions

No Power

Music does NOT Play or Freezes

No Sound after file transfer

Video Conversion Error

Video Issues

Computer does NOT recognized

the MP3 player

*Ensure that the "HOLD" button is turned off.

*The Battery level may be too low. Charge the unit.

*Reset the unit by inserting a pin on the back of the unit "Reset" hole.

*The file(s) are corrupted or damaged. *Unsupported file format (ACC, WAV, M4A…Etc.)

*DRM issues (If the file was obtain from a subscription service, be sure to transfer your DRM license to the MP3 player.

*Ensure that the original file plays on your computer. If not, then you will need to obtain the codec for that file.

*Unsupported format.

*Ensure that the original file plays on your computer. If not, then you will need to obtain the codec for that file.

*Unsupported format.

*Make sure that you are using the correct output frame size and the correct output frame rate.

*For the best output frame size, set the MTV Video Converter to 160X128 or 160X112 @ 15fps (sports Video).

*Check the connections.

*Switch USB ports or DO NOT use a USB extension cable.

If you are still having difficulty with your MP3 player, please contact Customer Care, Hours of operation, Monday-Friday 8:00 AM – 8:30:00 PM EST, Saturday and Sunday 9:00 AM – 5:30 PM EST. You can also reach us online at

customerservice@cobyusa.com or techsupport@cobyusa.com

1-800-727- 3592

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COBY electronic MPC684 setup guide 800-727

MPC684 specifications

The COBY electronic MPC684 is a versatile multimedia player known for its impressive array of features and user-friendly interface. This device is designed to cater to the needs of users who seek a compact yet powerful solution for playing digital media. The MPC684 integrates various technologies that enhance its functionality and performance, making it a popular choice among tech enthusiasts and casual users alike.

One of the standout features of the MPC684 is its ability to support multiple audio and video formats. Users can enjoy their favorite media files in formats such as MP3, WAV, AVI, and MPEG, ensuring compatibility with a wide range of content. This flexibility makes it an ideal device for users who have vast libraries of digital media.

In terms of audio quality, the MPC684 incorporates advanced sound processing technologies, delivering crisp and clear sound output. The device is also equipped with equalizer settings, allowing users to customize their listening experience according to their preferences. With its built-in speaker and headphone jack, the MPC684 ensures that users can enjoy their audio content in various settings, whether at home or on the go.

The MPC684 features a user-friendly interface that simplifies navigation through its extensive media library. The device's LCD screen provides clear visuals and easy readability, making it effortless for users to locate their desired files. Additionally, the inclusion of a rechargeable battery ensures long playback times, making it suitable for extended use without frequent recharging.

Connectivity options are another strong point of the MPC684. It typically includes USB ports and memory card slots, allowing users to effortlessly transfer files and expand storage capacity. This feature is particularly beneficial for users who wish to keep their digital media easily accessible and organized.

Furthermore, the MPC684 is designed with portability in mind. Its compact and lightweight design makes it easy to carry around, fitting comfortably into bags and pockets. This levels the playing field for users seeking entertainment during travel or outdoor activities.

In summary, the COBY electronic MPC684 stands out as an efficient multimedia player packed with features supporting various media formats, high-quality audio, user-friendly navigation, extensive connectivity options, and a portable design. For those in search of an all-in-one solution for their digital media needs, the MPC684 is a formidable choice that meets expectations while delivering an enjoyable user experience.