Setup Guide

 

 

 

B780

 

 

 

 

 

Two-Color Hybrid Thermal/Impact Printer

 

 

 

 

 

 

 

 

 

Start Here

Unpack the printer

xInstall new receipt paper

zConnect the cables

 

Be sure to read and understand each section of the

 

setup sequence before proceeding.

 

Keep all packaging materials

1 Open the receipt cover and remove the used roll (if present).

All cable connections are made at the rear of the printer.

If you have any questions, please call us at 800-732-

The packing materials protect the printer and help prevent damage.

2 Tear off the end of the new roll so that the edge is loose.

 

 

 

DO NOT plug the

8950 or 607-274-2500 or visit www.CognitiveTPG.com.

 

 

 

 

 

 

 

 

 

Be sure to save all the packaging materials - including the plastic bag

3 Place the roll into the paper bucket with the paper unrolling

 

 

 

CAUTION:

 

 

 

 

 

 

USB cable here

Please visit the website’s Warranty Registration section

and the cardboard supports found in the slip path.

from the bottom of the roll, and with a few inches of paper

USB

Strain

Power

Cash drawer

to register your printer and provide feedback on its

 

 

extending over the cabinet front.

connector

Relief

supply

connector

 

 

 

 

connector

 

 

 

 

 

 

 

 

 

 

quality.

 

 

 

 

 

 

 

 

 

Choose a location

 

 

 

 

 

9-pin RS-232C

 

DIP

 

 

 

 

 

communication

 

switches

 

 

 

 

 

connector

 

 

 

 

 

 

Note: The rear connector panel varies with different interfaces

 

 

 

Paper must unroll

Cash drawer cables

 

 

The B780 printer requires minimal counter space and may be set

 

 

 

 

near the host computer. With the RS-232C interface, you can place

 

 

from the bottom of the

1 Plug the cable into the cash drawer connector (standard phone

 

 

roll to insure that the

the printer up to 50 feet (for USB interface up to 15 feet) from the

 

 

jack) next to the pair of dip switches on the rear of the printer.

 

 

image prints correctly.

host computer and power supply.

 

 

 

Note: Use a Y-cable to serve two cash drawers with one printer.

 

 

 

 

 

 

 

 

 

 

Do not place the printer in a dusty environment or anywhere that

 

 

 

Communication cables

 

 

spillage of drinks or other liquids can occur.

 

 

 

4 Close the receipt cover while holding the paper over the

 

 

Be sure the printer is on a level surface and that there is enough room

 

 

The communication cable connects the printer to the host computer.

 

 

front of the cabinet.

 

 

 

 

 

 

to open the receipt cover to change the paper and to open the front

 

 

5 Remove the excess paper by tearing it against the tear-off

Route all cables as shown in Cable Routing to provide strain relief.

cover to change the impact printer’s ribbon cassette.

 

 

If installing the RS-232C communication cable:

 

 

blade.

 

 

 

 

 

 

 

 

 

 

6 Press the paper feed button to advance the paper if

1 Turn off the host computer.

 

 

 

 

 

 

 

necessary.

2 Plug the communication cable into the connector.

 

 

 

 

 

 

 

 

 

Check the packing list

yInstall the ribbon cassette

3 Secure the connector by tightening the screws.

 

 

 

4 Connect the cable to the host computer.

 

 

 

 

 

 

 

 

 

Before installation, check that all the items on this list are included

1 Open the front cover (1) by grasping the cover on each side

5 Turn host computer on.

 

 

 

 

 

(printers shipped in bulk may not include all these items):

at the bottom and swing up.

If installing the USB communication cable:

 

 

 

• Printer (enclosed in a plastic bag with corrugated pack)

2 Unwrap the new ribbon cassette and tighten the ribbon

 

 

 

Caution: Be careful to connect the USB cable only to point A

 

 

 

• Test printout protecting the print head (inside receipt

by turning the knob on the cassette in the direction of the

 

 

6.6"

(above). Attempts to connect the USB cable at point B can cause

 

 

arrow.

 

 

 

 

bucket)

 

 

 

 

permanent damage to the communications circuitry.

 

 

 

 

3 Position the ribbon cassette onto the carriage (2), as shown,

 

 

 

• Power supply (if ordered), with cable to printer and AC

1 Host computer can remain on.

 

 

 

 

 

making sure the ribbon is not caught on the print head.

 

 

 

 

 

 

power cord

2 Plug the printer end of the USB cable into the USB connector

 

11.4"

 

 

 

 

 

 

 

4 Snap the cassette into place and snap the front cover closed.

 

 

 

Ribbon cassette

port on the printer (A).

 

 

 

 

 

 

 

 

 

 

 

Setup Guide

Knob

3 Plug the computer end of the USB cable into the computer.

 

 

6.5"

 

 

.

 

 

 

 

 

 

 

 

 

 

Make sure the USB symbol on the connector is facing up.

 

 

 

 

 

Caution: DO NOT remove the

4 Download the USB driver to the host computer from the

Be sure to leave adequate space at the rear the printer for connecting

Report Any Missing or Damaged Items

transparent mylar shield that

CognitiveTPG Web site

 

 

protects the exposed ribbon.

 

 

 

 

and accessing the cables.

 

To report any missing materials, or to report a printer that was

2

If installing the Powered USB cable:

 

 

 

 

 

Be sure to locate the printer away from sources of magnetic

damaged during shipping, call your supplier or contact CognitiveTPG

 

1 Be sure the host computer is powered off.

interference. Because the printer may have the optional built-in

using any of the methods shown below.

 

Magnetic Ink Character Recognition (MICR) check reader, you may

 

 

1

2 Plug the printer end of the USB cable into the USB connector

need to make additional adjustments to the printer’s location. Devices

 

 

 

port on the printer.

 

 

such as CRT monitors or large metal surfaces can affect the printer’s

 

 

 

3 Plug the computer end of the USB cable into the computer.

magnetic field and cause intermittent check reading errors.

 

 

 

 

 

 

4 Download the USB driver to the host computer

 

 

 

 

 

 

 

 

 

 

 

 

from the CognitiveTPG Web site

 

CognitiveTPG, 950 Danby Road, Ithaca, NY 14850

-- http://www.CognitiveTPG.com

Customer Support: 1-800-732-8950, ext 4 - Sales Order Desk: 1-800-732-8950, ext 1

B780 - S U G 0 0 0 1 R e v C 11/12

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Cognitive Solutions B780 setup guide Unpack the printer XInstall new receipt paper, Choose a location