"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1683, 1685, 1687, 1688, and 1690

 

 

United States June 27, 2004

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Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)

Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Specifications Pin Assignments Battery Pack Operations

Troubleshooting Without Diagnostics

This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on:

Audio

Battery/Battery gauge

CD drive

Diskette/Diskette drive

Display

Hard drive

Hardware Installation

Memory

PC Card

Power

Printer

Touch Pad

Keyboard/Numeric

Keypad

Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.

WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power sources before removing the keyboard cover or the display bezel.

Before Replacing Parts

Verify that cables are connected properly to the suspected defective parts.

■Run Computer Setup after connecting external devices.

■Verify that all required device drivers are installed.

■Verify that all required changes have been made to the CONFIG.SYS file.

■Verify that all required changes have been made to the AUTOEXEC.BAT file.

■Verify that all printer drivers have been installed for each application.

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