Keyboard and

Scroll Mouse

Symptom

Problem

Solution

 

 

 

Keyboard commands and

Keyboard connector is not properly

1. On the Windows desktop, click

typing are not recognized

connected.

the Start button.

by the computer.

 

2. Click Turn Off Computer. The

 

 

Turn Off Computer dialog box is

 

 

displayed.

 

 

3. Select Turn Off.

 

 

4. After the shutdown is complete,

 

 

reconnect the keyboard to the

 

 

back of your computer and restart

 

 

your computer.

 

 

 

 

Program in use has stopped

Shut down your computer using the

 

responding to commands.

mouse. If your mouse cannot activate

 

 

a shutdown, refer to the problem

 

 

below: “Mouse connector is not

 

 

properly plugged into the back of

 

 

the computer.”

 

 

 

 

Keyboard needs repair.

Refer to your Certificate of Warranty

 

 

for details.

 

 

 

Mouse does not respond to

Mouse connector is not properly

Shut down your computer using

movement or is too slow.

plugged into the back of the

the keyboard:

 

computer.

1. Press the Ctrl and Esc keys at

 

 

the same time to display the

 

 

Start menu.

 

 

2. Use the up or down arrow key to

 

 

select Turn Off Computer, and

 

 

then press the Enter key.

 

 

3. Use the up or down arrow key to

 

 

select the Turn Off option, and

 

 

then press the Enter key.

 

 

4. After the shutdown is complete,

 

 

plug the mouse connector into

 

 

the back of your computer (or the

 

 

keyboard) and restart your com-

 

 

puter.

 

 

 

6-14 HELP & SUPPORT

COMPAQ.COM/CONSUMERSUPPORT

MY PRESARIO—GETTING STARTED

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Image 73
Compaq 250029-001 manual Keyboard Scroll Mouse

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