8–2 Hardware and Software Guide
Software Updates and Recovery and System Software
If you prefer to work from more detailed instructions, the
supplementary information in the following sections may help
you to
■Prepare for any update by identifying your notebook
category, product name, product number, and serial number.
■Prepare for a ROM (read-only memory) update by identifying
the ROM version currently installed on the notebook.
■Access updates at the http://www.compaq.com/consumersupport
Web site.
■Download and install updates.
Preparing for a Software Update
If your notebook connects to a network, consult with your
network administrator before installing any software updates,
particularly a ROM update.

Accessing Notebook Product Information

To access the updates for your notebook, you may need the
following information:
■The product category is Notebook.
■The product name, product number (P/N), and serial number
(S/N) are provided on the Service Tag. The information on
the Service Tag is provided at Start > Help and Support,
and on the Service Tag label affixed to the bottom of the
notebook.