Help & Support

Help installing new peripherals or software applications

A resolution to a hardware or software problem or error

To restore your computer and undo harmful changes

Access to the latest drivers, updates, and downloads

If you want interactive help or didn’t find exactly what you were looking for, go to the Compaq Help & Support Web site at compaq.com/consumersupport. The Compaq Help & Support Web site is the fastest way to find accurate solutions by providing:

Original product drivers and the latest software updates

Warranty information and product documentation

Questions, answers, and insights through the Compaq Customer Communities, compaq.com/communities

E-mail responses from a Compaq Support Specialist

If additional methods of getting assistance and resolving a problem are needed, try the following:

Contact a Compaq Support Specialist at the telephone number listed in your Limited Warranty with the following information available:

Product model number

Product serial number

Date of purchase

Restore the operating system and software to its original state as when you purchased the computer by using your Compaq Restore Kit. Refer to your Compaq Restore Kit for complete instructions on using this feature.

Solving Minor Problems

Before contacting a Compaq Support Specialist, keep in mind that the information needed to correct the problem may be at your fingertips. Try pressing the Easy Access Help G button on the keyboard. This button accesses important help and support information and tools.

Information in this section is divided into three areas: Symptom,

Problem, and Solution.

5–4

Getting Started

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Compaq 8000, 4000 manual Solving Minor Problems

4000, 8000 specifications

The Compaq 8000 and 8080 are notable entries in the history of personal computing, emerging in an era marked by rapid technological advancement and shifting consumer needs. Launched in the early 1990s, these models catered to a growing segment of both business and home users seeking reliable, efficient computing solutions.

The Compaq 8000 series was predominantly designed as a desktop workstation, offering robust performance tailored for professionals dealing with complex tasks like graphic design, data processing, and software development. Among its main features was a powerful Intel Pentium processor, which significantly enhanced its computational speed and multitasking capabilities. The 8000 series also supported a variety of RAM configurations, allowing for customization according to user needs — a flexible memory capacity of up to 128 MB, which was impressive for its time.

In terms of storage, users were presented with options for hard drives that ranged from 1 GB to as much as 8 GB, accommodating the increasing demand for data. The inclusion of a SCSI interface allowed for faster data transfer rates, providing users with quicker access to files and applications. Moreover, the systems supported various operating systems, primarily MS-DOS and Windows, making them versatile devices for different types of software applications.

The Compaq 8080, while closely related to the 8000, featured several enhanced functionalities that appealed to users seeking even greater performance. Notably, it offered improved graphics capabilities with options for more advanced video cards, enabling better rendering for graphics-intensive applications. This was a crucial development for graphic designers and multimedia professionals during that period.

Another characteristic of these models was their modular design philosophy. This allowed users to easily upgrade components like RAM, storage, and graphics cards, prolonging the lifespan of their systems and providing excellent value. The systems were also praised for their reliable build quality, something Compaq was known for, ensuring that users could depend on their machines for demanding workloads.

In conclusion, the Compaq 8000 and 8080 series represented an important evolution in desktop computing, characterized by performance-oriented technology, modularity, and adaptability. They laid the groundwork for user-friendly computing and remain memorable in the legacy of personal computers.