Service and Support

ProLiant BL20p and p-Class system

Service and Support	Compaq Services provides a three-year, limited warranty, including Pre-Failure Warranty (coverage of hard drives,
	memory and processors) fully supported by a worldwide network of resellers and service providers. Compaq
	technical assistance is available 7x24, toll free in the United States and Canada. Telephone support services may
	be covered under warranty or available for an additional fee.
	Note: Sever Blade Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-site support.
	Note: Server Blade Enclosure and Interconnects Limited Warranty includes 3 year Parts, 3 year Labor, 3-year
	on-site support.

A full range of CarePaq packaged hardware and software services:

•Installation and start up

•Extended coverage hours and enhanced response times

•System management and performance services

•Availability and recovery services

Note: For more information, customer/resellers can contact

http://www.compaq.com/services.

Please see the following URL regarding Warranty Information For Your Compaq Products:

http://www.compaq.com/support/warranty_upgrades/web_statements/176738.html

For additional information regarding Worldwide Limited Warranty and Technical Support, please see the following

URL: ftp://ftp.compaq.com/pub/supportinformation/ejourney/176738.pdf.

Note: These Web sites are available in English only.

Note: Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center at 1-800-345-1518 for details.

DA-11411

World Wide — Version 4 — September 19, 2002

Compaq DA-11411 warranty Service and Support