QuickSpecs

Compaq ProLiant ML350 Generation 2

9 x 5 HW, 4-hr response, Next Available HW engineer; 9

239968-002

x 5 Bronze Software Support 2-hr response for Novell

 

NetWare Operating System, Next Available Specialist

 

(6-3 Part Number for U.S.)

 

9 x 5 HW, 4-hr response, Next Available HW engineer; 9

FM-M01E1-36

x 5 Bronze Software Support 2-hr response for Windows

 

NT, Windows 2000, Professional, Server or Advanced

 

Server Operating System, Next Available Specialist (2-5-

 

2 Part Number for Canada)

 

9 x 5 HW, 4-hr response, Next Available HW engineer; 9

FM-N01E1-36

x 5 Bronze Software Support 2-hr response for Novell

 

NetWare Operating System, Next Available Specialist

 

(2-5-2 Part Number for Canada)

 

9 x 5 4-hour H/W, 5 x 9 2-hour O/S (NT & NetWare),

179834-022

Three Years (6-3 Part Number for EMEA)

 

CarePaq Priority Services for ProLiant Servers –

 

Priority 24 Level

 

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7

239930-002

Bronze Software Support, 2-hr response for Windows

 

NT, Windows 2000, Professional, Server or Advanced

 

Server Operating System, Next Available Specialist (6-3

 

Part Number for U.S.)

 

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7

239970-002

Bronze Software Support, 2-hr response for Novell

 

NetWare Operating System, Next Available Specialist

 

(6-3 Part Number for U.S.)

 

7 x 24 4-hour H/W, 7 x 24 2-hour O/S (NT & NetWare),

179839-022

Three years (6-3 Part Number for EMEA)

 

CarePaq Priority Services for ProLiant Servers –

 

Priority Silver

 

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7

239932-002

Silver Software Support, 1-hr response, Monday – Friday,

 

8AM – 5PM local time, 2-hr response after hours for

 

Windows NT, Windows 2000, Professional, Server or

 

Advanced Server Operating System, Technical Account

 

Manager, Technical Newsletter, SW activity review,

 

proactive patch notification, 1 System Healthcheck per

 

year (6-3 Part Number for U.S.)

 

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7

239934-002

Silver Subsequent System Support for Windows NT,

 

Windows 2000, Professional, Server or Advanced Server

 

Operating System (6-3 Part Number for U.S.)

 

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7

239972-002

Silver Software Support, 1-hr response, Monday – Friday,

 

8AM – 5PM local time, 2-hr response after hours for

 

Novell NetWare Operating System, Technical Account

 

Manager, Technical Newsletter, SW activity review (6-3

 

Part Number for U.S.)

 

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7

239974-002

Silver Subsequent System Support for Novell NetWare

 

Operating System (6-3 Part Number for U.S.)

 

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7

FM-M04E1-36

Silver Software Support, 1-hr response, Monday – Friday,

 

8AM – 5PM local time, 2-hr response after hours for

 

Windows NT, Windows 2000, Professional, Server or

 

Advanced Server Operating System, Technical Account

 

Manager, Technical Newsletter, SW activity review,

 

DA - 10960 Worldwide QuickSpecs — Version 39 — 2.13.2003

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Compaq ML350 specifications QuickSpecs