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Maintenance and Service Guide
April
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Contents
1 Product Description
2 Troubleshooting
3 Illustrated Parts Catalog
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
6 Specifications
AConnector Pin Assignments
BPower Cord Set Requirements
CScrew Listing Index
Product Description
1.1 Models
Compaq Evo Notebook N800c Models
Compaq Evo Notebook N800c Models (Continued)
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Compaq Evo Notebook N800v Models
Compaq Evo Notebook N800v Models (Continued)
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Compaq Evo Notebook N800w Models
Compaq Evo Notebook N800w Models (Continued)
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Compaq Presario 2800 Models
Compaq Presario 2800 Models (Continued)
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1.2Features
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1.3 Clearing a Password
1.4 Power Management
1.5 Notebook External Components
Front and Right Side Components
Figure 1-3.Rear Panel and Left Side Components
Rear Panel and Left Side Components
Rear Panel and Left Side Components (Continued)
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Keyboard Components
F12
Num lock key
Fn key
Figure 1-5.Top Components
Top Components
Top Components (Continued)
Figure 1-6.Bottom Components
Bottom Components
Bottom Components (Continued)
1.6 Design Overview
Troubleshooting
2.1Computer Setup and Diagnostics Utilities
Using Computer Setup
Selecting from the File Menu
Selecting from the Security Menu
Selecting from the Advanced Menu
Advanced Menu (Continued)
2.2 Using Compaq Diagnostics
Obtaining, Saving, or Printing
Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
Interactive
Mode
Unattended
Mode
Status
2.3 Troubleshooting Flowcharts
Flowchart 2.1—InitialTroubleshooting
Flowchart 2.2—NoPower, Part
Flowchart 2.3—NoPower, Part
Flowchart 2.4—NoPower, Part
Flowchart 2.5—NoPower, Part
Flowchart 2.6—NoVideo, Part
Flowchart 2.7—NoVideo, Part
Flowchart 2.8—NonfunctioningDocking Station (if applicable)
Flowchart 2.9—NoOperating System (OS) Loading
Flowchart 2.10—NoOS Loading from Hard Drive, Part
Flowchart 2.11—NoOS Loading from Hard Drive, Part
Flowchart 2.12—NoOS Loading from Hard Drive, Part
Flowchart 2.13—NoOS Loading from Diskette Drive
Flowchart 2.14—NoOS Loading from CD- or DVD-ROMDrive
Flowchart 2.15—NoAudio, Part
Flowchart 2.16—NoAudio, Part
Flowchart 2.17—NonfunctioningDevice
Flowchart 2.18—NonfunctioningKeyboard
Flowchart 2.19—NonfunctioningPointing Device
Flowchart 2.20—NoNetwork or Modem Connection
Illustrated Parts Catalog
3.1 Serial Number Location
3.2 Notebook System Major Components
Spare Parts: Notebook System Major Components
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Spare Parts: Notebook System Major Components (Continued)
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3.3Miscellaneous Plastics/Hardware Kit Components
Miscellaneous Plastics/Hardware Kit Components
Spare Part Number
3.4 Mass Storage Devices
Mass Storage Devices
3.5 Miscellaneous
Spare Parts: Miscellaneous (not illustrated) (Continued)
4.1 Tools Required
4.2 Service Considerations
Plastic Parts
Cables and Connectors
4.3Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5Packaging and Transporting Precautions
4.6Workstation Precautions
4.7 Grounding Equipment and Methods
Typical Electrostatic Voltage Levels
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Removal and Replacement Procedures
5.1 Serial Number
5.2 Disassembly Sequence Chart
Disassembly Sequence Chart (Continued)
5.3Preparing the Notebook for Disassembly
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5.4 Notebook Feet
5.5 Memory Expansion Board
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5.6 Mini PCI Communications Board
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5.7Connector Cover
5.8 LED Cover
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5.9 Keyboard
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5.10 Display
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5.11 Top Cover
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5.12 Speaker Assembly
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5.13Display Release Assembly
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5.14 TouchPad
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5.15 Fan
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5.16 Processor
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5.17Disk Cell Real Time Clock (RTC) Battery
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5.18 System Board
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5.19Modem Cable
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Specifications
Notebook (Continued)
15.0-inchUXGA, TFT Display
15.0-inchSXGA+, TFT Display
15.0-inchXGA, TFT Display
14.1-inchXGA, TFT Display
Hard Drives
Hard Drives (Continued)
Diskette Drive
CD-ROMDrive
DVD-ROMDrive
CD-RWDrive
External AC Adapter
8-cell,Li ion Battery Pack
System DMA
System Interrupts
System I/O Addresses
System I/O Addresses (Continued)
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System Memory Map
Connector Pin Assignments
Table A-2
RJ-11Modem
Table A-3
Universal Serial Bus
Table A-4
S-Video
Table A-5
Parallel
Table A-6
External Monitor
Table A-7
Stereo Speaker/Headphone
Microphone
Power Cord Set Requirements
3-ConductorPower Cord Set
General Requirements
Country-SpecificRequirements
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Screw Listing
Table C-1
Phillips M3.0 × 4.0 Screw
Figure C-1.Phillips M3.0 × 4.0 Screw Location
Phillips M3.0 × 4.0 Screw (Continued)
Figure C-2.Phillips M3.0 × 4.0 Screw Locations
Table C-2
Phillips M2.0 × 5.5 Screw
Figure C-3.Phillips M2.0 × 5.5 Screw Locations
Phillips M2.0 × 5.5 Screw (Continued)
Figure C-4.Phillips M2.0 × 5.5 Screw Locations
Table C-3
Phillips M2.0 × 10.0 Screw
Figure C-5.Phillips M2.0 × 10.0 Screw Locations
Phillips M2.0 × 10.0 Screw (Continued)
Figure C-6.Phillips M2.0 × 10.0 Screw Locations
Table C-4
Phillips M2.0 × 4.0 Screw
Figure C-7.Phillips M2.0 × 4.0 Screw Locations
Phillips M2.0 × 4.0 Screw (Continued)
Figure C-8.Phillips M2.0 × 4.0 Screw Locations
Figure C-9.Phillips M2.0 × 4.0 Screw Locations
Figure C-10.Phillips M2.0 × 4.0 Screw Locations
Figure C-11.Phillips M2.0 × 4.0 Screw Locations
Figure C-12.Phillips M2.0 × 4.0 Screw Locations
Table C-5
Phillips M2.5 × 9.0 Screw
Figure C-13.Phillips M2.5 × 9.0 Screw Locations
Table C-6
Phillips M2.0 × 8.0 Screw
Figure C-14.Phillips M2.0 × 8.0 Screw Locations
Phillips M2.0 × 8.0 Screw (Continued)
Figure C-15.Phillips M2.0 × 8.0 Screw Locations
Figure C-16.Phillips M2.0 × 8.0 Screw Locations
Figure C-17.Phillips M2.0 × 8.0 Screw Locations
Index
