TELEPHONESERVICEPROBLEMS

If you have any problems with your telephone equipment service, determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMPANY, be aware that they may charge you for a service call if the problem is caused by your telephone equipment.

TROUBLESHOOTING

PHONEDOESNOTRING

1.HI/LOW/OFF ringer switch is set to OFF position

2.Line cord is disconnected at telephone outlet or at telephone end.

3.Phone is OFF HOOK. Make certain the hookswitch is depressed when the handset is in the cradle.

NO DIAL TONE

Wire is disconnected at telephone jack or at wall jack. Test the telephone in a different wall jack. If it works, the first jack may be defective.

HAVE DIAL TONE BUT CANNOT DIAL OUT

Check if the PULSE/TONE switch is at the correct position.

REDIALBUTTONDOESNOTFUNCTION

The telephone may have been momentarily disconnected from the telephone jack.

MAINTENANCE INFORMATION

Treat your telephone equipment with care for trouble-free performance. Avoid dropping the handset. Carefully place the handset on-hook after use.

Avoid putting near heating appliances and devices that generate electrical noise (for example, motors and florescent lamps).

Clean your telephone equipment with a damp cloth. Stains may be removed with a mild soap. Do not use liquid or aerosol detergents or cleaning agents.

Do not expose to direct sunlight or moisture

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Cortelco ez TOUCH instruction manual Telephoneserviceproblems, Maintenance Information