Coway CHP-06ER, CHP-06EL Before Asking A/S, Regular Check, Check the followings before asking A/S

FILTER REPLACEMENT

AND DAILY CHECK

▶Regular Check

For safe operation, we recommend the frequent check on the product. Keep the optimum status of the product by frequent check for the following items.

■Power

-Does the indication part repeat ON and OFF when you touch the power cord When the power is connected?

-Is a part of power cord hotter than usual?

-Is a part of power cord distorted, discolored or damaged?

For any event above, immediately stop the operation and contact your nearest Coway Customer Service Center.

■Indication Part

-Does any lamp on the indication part abnormally flicker?

For the abnormal flickering of lamp, immediately Contact your nearest Coway Customer Service Center.

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BEFORE ASKING A/S

▶Check the followings before asking A/S.

The product may not properly work due to the reasons except the breakdown because you are not accustomed to how to operate or any negligible reasons. In those cases, check the followings, and you can solve the simple troubles without the help from the customer service center. If the trouble continues after you check the followings, contact your nearest Customer Service Center.

Problem	Check Items	Solutions
	� Did you clean the water drum?	Clean the water drum.
The water	� Did you use the filter system for	Remove the stored water
tastes weird	too long?	and clean the water drum.
	� Is it about time to change the filter?	Request filter change.
The water is	� Is it about time to change the filter?	Request filter change.
	� Did you lock the water supply valve?	Open the water supply valve.
flowing
slower.	� Did the temperature of the water	When the temperature drops, the
	drop suddenly?	amount of water filtered decreases.
	� Is the cold water lamp on?	Turn the cold water mode on by
		pressing the cold water button for 3
		seconds
	� The cooling system may be malfunctioning.	Request A/S.
There is no		Connect the power to the voltage
cold water.	� Is the power turned on?
		rating that matches it on the rating
		plate.
	� Did you close the water supply	If the water level is low, the cold
		water function does not activate,
	valve?
		to protect the electronic motor.
		Open the water supply valve.
	� Is the hot water lock lamp on?	Deactivate hot water.
	� Is the hot water lamp on?	Turn the cold water mode on by
There is no		pressing the cold water button for 3
		seconds.
hot water
	� Is the power connected?	Connect the power to the voltage
		rating that matches it on the rating
		plate.
	� Is room-temperature water	Request A/S.
	overflowing or leaking?

Other Cautions for Safety

Filter Replacement and Daily Check

/

Before Asking

A/S

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