Should you see any of the following diagrams, take the appropriate recommended step below.

DiagramLikely CausesSuggested Action

 

 

 

 

physical defects

call Customer

 

numerous high-

 

Support Services

 

impact shocks

 

 

 

 

 

 

 

download a newer

 

unexpected power

firmware version

 

loss while saving

reload firmware

 

settings

call Customer

 

 

Support Services

 

 

 

 

player is unable to

clear your player’s

 

perform the selected

memory

 

task (for example,

call Customer

 

deleting a file)

Support Services

On Screen Diagram and Icon Guide B-2