Troubleshooting
Problems Using
Creative
WebCam
Notebook
If you have a technical problem with this product, you may wish to consult our
An application reports that the video driver is already in use, or that the camera cannot be found.
Do the following:
❑The camera is not properly connected. To resolve this problem, ensure that the camera’s USB connector is inserted, and that the USB connector is enabled in the BIOS. Refer to your notebook’s documentation for information on the BIOS.
❑Reinstall the video capture drivers and restart your notebook.
The camera’s Power LED does not light up, or in Windows 98/98 SE, Me and 2000, the computer restarts for no apparent reason.
You may have USB devices drawing too much power from your computer. This can happen especially when connecting USB devices to a passive or
Do the following:
❑Connect the camera directly to your computer’s USB port.
❑Use a USB hub with an external power supply.
Figure
Troubleshooting