FAQs 17

FAQs

This section covers questions you might have while using your product. For further assistance, consult our self-help tool "Knowledge Base". Go to www.creative.com, select your region and country, and then select

Support.Why can’t I hear any sound from my headphones or speakers?

Check that:

your speaker system’s power is turned on.

your Xdock is powered from the power adapter.

the volume is not muted. Press the Mute button on your remote control or the Volume control on your Xdock to unmute.

you have connected headphones or speakers to your Xdock.

you have disconnected your headphones from your Xdock. This applies only if you want to hear sound from speakers.

Why can’t I hear much difference in sound after enabling X-Fi Crystalizer?

X-Fi Crystalizer works most dramatically on sound with many high and low frequencies. Some types of music have mostly mid-range frequencies, so the change may not be as apparent.

Do I need to enable the Equalizer feature in iPod to fully experience X-Fi Xtreme Fidelity?

X-Fi enhancements are best experienced when the Equalizer feature in your iPod is disabled.