Crestron SRD-AMP-1 High Gain Line Amplifier
Problem Solving

Troubleshooting

The table after this paragraph provides corrective action for possible
trouble situations. If further assistance is required, please contact a
Crestron customer service representative.
SRD-AMP-1 Installation Troubleshooting
TROUBLE POSSIBLE
CAUSES
CORRECTIVE ACTION
With radio on and all
antenna cables
connected at the radio,
check for 4 - 7 VDC at
antenna end of cable.
No signal
reception. Radio
display shows:
“Antenna
Disconnected”, or
“Acquiring Signal”
Short circuits
or
discontinuities
With radio on and all
antenna cables
connected at the radio,
check for AC voltage at
antenna end of cable;
should be < 1 VAC. If AC
voltage is found, check
for ground loops.
Ensure proper cable type
and length(s) per the
illustrations on page 2.
Antenna is
connected
properly but
signal is too
weak for
reception.
Ensure amplifiers are
oriented properly with the
output (marked with an
arrow labeled Radio)
oriented towards the
radio.
“Check Antenna”
or “No Signal”
Refer to the instructions
supplied with the antenna
to ensure the antenna is
pointed accurately.
(Continued on following page)
Installation Guide – DOC. 6720A High Gain Line Amplifier: SRD-AMP-1 5