9
TROUBLESHOOTING
Problem: Machine does not have power.
Solution:
r .BLF TVSFUIFNBDIJOFJTTFDVSFMZ
plugged in.
r 3FTFU ZPVSIPNFTDJSDVJUCSFBLFS
r $POGJSNUIFQPXFSIBTCFFOUVSOFEPOBOE
the controls are illuminated.
Problem: Machine will not brew.
Solution:
r 5VSOPGGBOEVOQMVHUIFNBDIJOFGPS
seconds or more. When you plug the
machine back in, be sure to turn the power
back on.
r .BLF TVSFUIFSFJTXBUFSJOUIFSFTFSWPJS
r .BLF TVSFUIFSFTFSWPJSJTQSPQFSMZJOTUBMMFE
r .BLF TVSFCSFXIFBEJTDPNQMFUFMZDMPTFE
Problem:
Chlorine or mineral taste
in coffee.
Solution:
r $POTJEFS VTJOHCPUUMFEPSGJMUFSFEXBUFS
Problem: Doesn’t brew a full cup.
Solution:
r 5VSOPGGBOEVOQMVHUIFNBDIJOFGPS
seconds or more. When you plug the
machine back in, be sure to turn the power
back on.
r %FDBMDJGZ UIFNBDIJOFSFGFSUPQBHF
Problem: The used capsule will not fall
into the capsule container.
Solution:
r $IFDL UPTFFJGUIFDBQTVMFDPOUBJOFSJTGVMM
Empty the capsule container and then try
again. (You may need to manually remove
the used capsule from the brew head.)
Problem:
I want to reset the espresso/
coffee programming.
Solution:
r 4FF QBHFGPSJOTUSVDUJPOT
Problem: The control lights are not as
bright as they were.
Solution:
r 5IFNBDIJOFIBTBOFOFSHZTBWJOHGFBUVSF
that dims the lights and power by about 50%
after 30 minutes of non-use. Restore full
power by pressing any button.
Problem: Machine turned off.
Solution:
r 5IF NBDIJOFT BVUPPGGGFBUVSFUVSOT
the unit off after 60 minutes of non-use.
Problem: Espresso/coffee is too hot.
Solution:
tIf hot is desired, press and hold the
TEMPERATURE button for 3 seconds to
allow the temp to decrease. The flashing light
will turn off when it has reached lower
temperature.
Problem: SHORT /
LONG / and
COFFEE
buttons flash.
Solution:
t Refill the water reservoir or make sure it is
properly engaged on the base.
Problem:
Machine takes longer than
normal to brew.
Solution:
r 5VSOPGGBOEVOQMVHUIFNBDIJOFGPS
seconds or more. When you plug the
machine back in, be sure to turn the power
back on.
r %FDBMDJGZ UIFNBDIJOFSFGFSUPQBHF
Problem:
Coffee temperature is lower
than normal.
Solution:
r 5VSOPGGBOEVOQMVHUIFNBDIJOFGPS
seconds or more. When you plug the
machine back in, be sure to turn the power
back on.
r %FDBMDJGZ UIFNBDIJOFSFGFSUPQBHF