Troubleshooting

Before￿requesting￿service,￿please￿check￿the￿following.

PROBLEM

SOLUTION

 

 

 

! Check￿the￿batteries￿in￿the￿remote￿control.￿They￿may￿need

 

replacing.

No￿operations￿can￿be￿performed

! Operate￿the￿remote￿control￿at￿a￿distance￿of￿no￿more￿than￿20￿feet.

 

!Remove￿batteries￿and￿hold￿down￿one￿or￿more￿buttons￿for￿several

with￿the￿remote￿controlminutes￿to￿drain￿the￿microprocessor￿inside￿the￿remote￿control￿to

reset￿it.￿Reinstall￿batteries￿and￿try to￿operate￿the￿remote￿control again.

Disc￿does￿not￿play

! Ensure￿that￿the￿disc￿is￿installed￿with￿the￿label￿side￿facing￿up.

 

!Check￿the￿region￿number￿of￿the￿BD/DVD.

!5.1￿channel￿sound￿is￿reproduced￿only￿when￿the￿following conditions￿are￿met.:

(1).￿The￿Blu-ray￿disc￿player￿is￿connected￿with￿the￿proper￿Amplifier

5.1￿channel￿sound￿is￿not￿being(2).￿The￿disc￿is￿recorded￿with￿5.1￿channel￿sound.

reproduced

! Check￿whether￿the￿disc￿being￿played￿has￿the￿"5.1￿ch"￿mark￿on￿the

 

 

outside.

 

! Check￿if￿your￿audio￿system￿is￿connected￿and￿working￿properly.

 

! In￿a￿SETUP￿Menu,￿is￿the￿Audio￿Output￿set￿to￿Bitstream?

 

 

Disc￿Menu￿doesn't￿appear

! Check￿if￿the￿disc￿has￿a￿Menu.

 

 

!The￿features￿or￿action￿cannot￿be￿completed￿at￿this￿time￿because:

(1).￿The￿BD/DVD's￿software￿restricts￿it.

(2).￿The￿BD/DVD's￿software￿doesn't￿support￿the￿feature￿(e.g.,

The￿￿￿￿￿￿￿￿￿icon￿appears￿on￿screen

angles).

(3).￿The￿feature￿is￿not￿available￿at￿the￿moment.

(4).￿You've￿requested￿a￿title￿or￿chapter￿number￿or￿search￿time that￿is￿out￿of￿range.

Play￿mode￿differs￿from￿the

! Some￿of￿the￿functions￿selected￿in￿the￿Setup￿Menu￿may￿not￿work

 

Setup￿Menu￿selection

properly￿it￿the￿disc￿is￿not￿encoded￿with￿the￿corresponding

function.

 

 

 

The￿screen￿ratio￿cannot￿be

! The￿Screen￿Ratio￿is￿fixed￿on￿your￿BD/DVDs.

changed

 

 

 

No￿audio

! Make￿sure￿you￿have￿selected￿the￿correct￿Digital￿Output￿in￿the

Audio￿Options￿Menu.

 

 

 

The￿screen￿is￿blocked

! Press￿the￿￿￿￿￿￿￿￿￿button￿(in￿front￿panel)￿for￿more￿than￿5￿seconds￿with

no￿disc￿inside.￿All￿settings￿will￿revert￿to￿the￿factory￿settings.

 

 

 

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Curtis Mathes CMMBX72 manual Troubleshooting, Problem Solution