Troubleshooting
Beforerequestingservice,pleasecheckthefollowing.
PROBLEM | SOLUTION |
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| ! Checkthebatteriesintheremotecontrol.Theymayneed |
| replacing. |
Nooperationscanbeperformed | ! Operatetheremotecontrolatadistanceofnomorethan20feet. |
|
!Removebatteriesandholddownoneormorebuttonsforseveral
withtheremotecontrolminutestodrainthemicroprocessorinsidetheremotecontrolto
resetit.Reinstallbatteriesandtry tooperatetheremotecontrol again.
Discdoesnotplay | ! Ensurethatthediscisinstalledwiththelabelsidefacingup. |
|
!ChecktheregionnumberoftheBD/DVD.
!5.1channelsoundisreproducedonlywhenthefollowing conditionsaremet.:
(1)
5.1channelsoundisnotbeing(2).Thediscisrecordedwith5.1channelsound.
reproduced | ! Checkwhetherthediscbeingplayedhasthe"5.1ch"markonthe |
| |
| outside. |
| ! Checkifyouraudiosystemisconnectedandworkingproperly. |
| ! InaSETUPMenu,istheAudioOutputsettoBitstream? |
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DiscMenudoesn'tappear | ! CheckifthedischasaMenu. |
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!Thefeaturesoractioncannotbecompletedatthistimebecause:
(1).TheBD/DVD'ssoftwarerestrictsit.
(2).TheBD/DVD'ssoftwaredoesn'tsupportthefeature(e.g.,
Theiconappearsonscreen | angles). |
(3).Thefeatureisnotavailableatthemoment.
(4).You'verequestedatitleorchapternumberorsearchtime thatisoutofrange.
Playmodediffersfromthe | ! SomeofthefunctionsselectedintheSetupMenumaynotwork | |
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SetupMenuselection | properlyitthediscisnotencodedwiththecorresponding | |
function. | ||
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Thescreenratiocannotbe | ! TheScreenRatioisfixedonyourBD/DVDs. | |
changed | ||
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Noaudio | ! MakesureyouhaveselectedthecorrectDigitalOutputinthe | |
AudioOptionsMenu. | ||
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Thescreenisblocked | ! Pressthebutton(infrontpanel)formorethan5secondswith | |
nodiscinside.Allsettingswillreverttothefactorysettings. | ||
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