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Appendix C: Troubleshooting/Technical

Support

C.1 Frequently Asked Questions (FAQ)

Go to the following URL to see CyberData’s list of frequently asked questions:

http://www.cyberdata.net/support/pusb/4portpusb.html

C.2 Documentation

The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation at:

www.CyberData.net—>Support—>Drivers, Utilities & Manuals—>PoweredUSB, 4 Port Hub

C.3 Contact Information

Contact

CyberData Corporation

 

2555 Garden Road

 

Monterey, CA 93940

 

USA

 

www.CyberData.net

 

Phone: 800-CYBERDATA (800-292-3732)

 

Fax: 831-373-4193

Sales

Sales 831-373-2601 Extension 334

Technical

Phone: 831-373-2601 Extension 333

Support

Email: support@CyberData.net

Returned

To return the product, contact the CyberData Returned Materials Authorization (RMA) department

Materials

at:

Authorization

Phone: 831-373-2601, Extension 136

 

 

Email: RMA@CyberData.net

 

When returning a product to CyberData, an approved CyberData RMA number must be printed on

 

the outside of the original shipping package. No product will be accepted for return without an

 

approved RMA number. Send the product, in its original package, to the following address:

Operations Guide

930232A

CyberData Corporation