HARDWARE INSTALLATION GUIDE

BASIC OPERATION

DESCRIPTION

CPS425SL/CP425HG

CP500SL/CP500HG

CP425G

User’s Manual

K01-0000081-00

IMPORTANT SAFETY WARNINGS

(SAVE THESE INSTRUCTIONS)

This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate your UPS.

CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive contaminants. (Please see specifications for acceptable temperature and humidity range).

CAUTION! To reduce the risk of electric shock, do not remove the cover. There are no user serviceable parts inside. CAUTION! Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected.

CAUTION! The UPS must be connected to an AC power outlet with fuse or circuit breaker protection. Do not plug into an outlet that is not grounded. If you need to de-energize this equipment, turn off and unplug the unit.

CAUTION! To avoid electric shock, turn off the unit and unplug it from the AC power source before installing a computer component. CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in accordance with the National Electric Code, ANSI/NFPA 70.

DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! CyberPower Systems does not sell products for life support or medical applications. DO NOT use in any circumstance that would affect operation and safety of life support equipment, any medical applications or

patient care.

DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire or electric shock, do not use with or near an aquarium. Condensation from the aquarium can cause the unit to short out.

INSTALLING YOUR UPS SYSTEM

UNPACKING

Inspect the UPS upon receipt. The box should contain the following:

(a)UPS unit x 1 (b) User’s manual x 1 (c) PowerPanel® Personal Edition software CD x 1 (for CPS425SL/CP425HG, CP500SL/CP500HG only)

(d)USB device cable x 1 (for CPS425SL/CP425HG, CP500SL/CP500HG only) (e) Telephone cable x 1 (f) Warranty registration card x 1

Battery and Surge Protected Outlets

The unit has four battery powered/surge suppression outlets to ensure temporary uninterrupted operation of your equipment during a power

failure. (DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump or other large electrical device into the “Battery and Surge Protected Outlets.” The power demands of these devices will overload and possibly damage the unit.)

Full-Time Surge Protection Outlets

The unit has four surge suppression outlets.

Power Switch

Press the power button to turn the UPS on or off.

Power On Indicator (green)

This LED is illuminated when the utility power is normal and the UPS outlets are providing power, free of surges and spikes.

Electrical Wiring Fault Indicator (red)

This LED indicator will illuminate to warn the user that a wiring problem exists, such as bad ground, missing ground or reversed wiring. If this is illuminated, disconnect all electrical equipment from the outlet and have an electrician verify the outlet is properly wired. The unit will

not provide surge protection without being plugged into a grounded and properly wired wall outlet.

Communication Protection Ports

Communication protection ports will protect any standard modem, fax, or telephone line. (RJ11)

Circuit Breaker

Located on the side of the UPS, the circuit breaker serves to provide overload and fault protection.

USB Port to PC (for CPS425SL/CP425HG and CP500SL/CP500HG; CP425G has no USB port)

The ports allow connection and communication between the USB port on the computer and the UPS unit. The UPS communicates its status to the PowerPanel® Personal Edition software. The USB interface is also compatible with the Power Management applications provided by Windows Vista, Mac OS X, and Linux.

Note: To install PowerPanel® Personal Edition Software the computer will need MicrosoftR Internet Explore 6.0 or higher installed.

Outlets Designed for AC Adapters

The UPS unit has four widely-spaced outlets, so AC power adapter blocks can be plugged into the UPS without overlapping adjacent outlets.

SYSTEM FUNCTION BLOCK DIAGRAM

Input

EMI Filter

 

Surge

 

Suppressor

 

 

 

 

Output

TROUBLESHOOTING

Charger

AC/DC

Normal Mode

Battery Mode

Battery

Inverter

 

Problem

 

Possible Cause

 

Full-time surge protection outlets

 

 

 

stop providing power to

 

Circuit breaker has tripped due to an

 

equipment. Circuit breaker

 

 

 

overload.

 

button is projecting from the side

 

 

 

 

 

of the unit.

 

 

 

 

 

 

 

 

 

Battery not fully charged.

 

The UPS does not perform

 

 

 

 

 

Solution

Turn the UPS off and unplug at least one piece of equipment. Wait 10 seconds, reset the circuit breaker by depressing the button, and then turn the UPS on.

Recharge the battery by leaving the UPS plugged in.

HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT

1.Ensure that the equipment plugged into the outlet does not exceed the UPS unit’s rated capacity (425VA/255W for CPS425SL/CP425HG and CP425G, 500VA/300W for CP500SL/CP500HG). If the rated capacities of the unit are exceeded, an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip.

2.There are many factors that can affect the amount of power that your computer system will require. For optimal system performance keep the load below 80% of the unit’s rated capacity.

1.

Your new UPS may be used immediately upon receipt. As a loss of charge may occur

 

during shipping and storage, the unit should be plugged into a wall outlet to charge

 

battery for at least 8 hours.

2.

With the UPS unit turned off and unplugged, connect your computer, monitor, and any

 

other peripherals requiring battery backup into the battery power supplied outlets. Plug

 

the other peripheral equipment (printer, scanner, speakers) into the full-time surge protection outlets. DO NOT plug a laser printer, paper

 

shredder, copier, space heater, vacuum, sump pump or other large electrical device into the “Battery and Surge Protected Outlets”.

 

The power demands of these devices will overload and possibly damage the unit.

3.

To protect a fax, phone or modem, connect a telephone cable from the wall jack outlet to the IN jack

 

of the UPS. Connect a telephone cable from one of the UPS OUT jacks to the modem port on the computer.

expected runtime.

Battery is worn out.

 

 

 

 

The on/off switch is designed to

 

prevent damage from rapidly turning

 

it off and on.

 

 

 

The unit is not connected to an AC

The UPS will not turn on.

outlet.

 

 

 

The battery is worn out.

 

 

 

Mechanical problem.

 

 

 

The USB cable is not connected.

PowerPanel® Personal Edition is

 

inactive (all icons are gray).

The USB cable is connected to the

 

* CP425G has no USB port.

wrong port.

 

 

 

 

The unit is not providing battery

 

power.

Contact CyberPower Systems about replacement batteries at tech@cyberpowersystems.com

Turn the UPS off. Wait 10 seconds and then turn the UPS on.

The unit must be connected to a 110/120V 60Hz outlet.

Contact CyberPower Systems about replacement batteries at tech@cyberpowersystems.com

Contact CyberPower Systems at tech@cyberpowersystems.com

Connect the USB cable to the UPS unit and an open USB port on the back of the computer. You must use the cable that came with the unit.

Check the back of the computer for an additional USB port. Move the cable to this port.

Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit.

 

The other UPS OUT jack can be used to protect a telephone or fax machine.

 

4.

Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch outlet is

 

protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. air

 

conditioner, refrigerator, copier, etc…). The warranty prohibits the use of extension cords, outlet strips,

 

and surge strips.

 

5.

Press the power switch to turn the unit on. The Power On indicator light will illuminate green and the unit will “beep” twice.

6.

If an overload is detected, an audible alarm will sound and the unit will emit one long beep.

To correct this, turn the UPS off and unplug at

 

least one piece of equipment from the battery power supplied outlets. Make sure the circuit breaker is depressed and then turn the UPS on.

7.

To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.

 

8.

To store the UPS for an extended period, cover it and store with the battery fully charged.

While in storage, recharge the battery every three

 

months to ensure battery life.

 

Additional troubleshooting information can be found at “Support” at

www.CPSww.com

EXPECTED RUNTIME IN MINUTES

(Due to the differences in computer components, the runtime will vary.)

Model

Mac mini

Desktop PC

Desktop PC

Desktop PC

Desktop PC

with 15” LCD

with 17” LCD Monitor

with 19” LCD Monitor

with 21” LCD Monitor

with 17” CRT Monitor

 

CPS425SL/CP425HG

18

10

8

7

5

CP425G

 

 

 

 

 

 

 

 

 

 

 

CP500SL/CP500HG

30

17

12

10

7

 

 

 

 

 

 

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CyberPower CP500HG user manual Basic Operation, Important Safety Warnings, Installing Your UPS System, Troubleshooting

CP500SL, CP500HG, CPS425SL, CP425G, CP425HG specifications

The CyberPower line of uninterruptible power supplies (UPS) features several models, including the CP425HG, CP425G, CPS425SL, CP500HG, and CP500SL. These UPS devices are designed to provide reliable power protection for various electronic devices, such as computers, networking equipment, and home entertainment systems.

The CP425HG and CP425G models have a capacity of 425VA/255W and are ideal for personal computers, workstations, and small office devices. They both feature ten surge-protected outlets, with five of those providing battery backup to ensure that devices stay powered during outages. The CP425HG includes a higher surge rating, making it better suited for sensitive electronics. Each unit comes with a 5-foot power cord, allowing for flexible placement within your workspace.

The CPS425SL model is designed with energy efficiency in mind. It offers similar features to the CP425G but is more compact, making it suitable for smaller spaces. Its ultra-compact size does not sacrifice performance. The CPS425SL still provides essential surge protection and battery backup, making it a great choice for users who need reliability without taking up too much room.

On the other hand, the CP500HG and CP500SL models offer a higher capacity of 500VA/300W for more demanding applications. These units are perfect for more substantial loads like servers and high-performance workstations. Both units provide the same number of outlets with a combination of surge protection and battery backup. The CP500HG variant features enhanced surge ratings, ideal for devices that might be affected by power fluctuations.

All CyberPower UPS models utilize advanced AGM technology, which offers maintenance-free and leak-proof operations. They incorporate a built-in microprocessor-controlled system that ensures optimal performance, enhancing the reliability and efficiency of power delivery. Additionally, these UPS devices come equipped with user-friendly LED status lights and alarm systems to keep users informed of operational conditions.

Another noteworthy feature across the CyberPower series is the inclusion of GreenPower UPS technology, which reduces energy consumption and decreases heat emissions during normal operation. This commitment to energy efficiency makes CyberPower devices an environmentally friendly choice for power management.

Overall, CyberPower's CP425HG, CP425G, CPS425SL, CP500HG, and CP500SL models provide versatile and reliable power protection solutions, meeting diverse needs for personal and professional usage while ensuring electronic devices remain secure during power events.