CyberPower Systems 1000 Battery Replacement Procedure, Storage, Trouble Shooting, Problem, Model

Models: 500 1500VA 1000 750

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BATTERY REPLACEMENT PROCEDURE:

BATTERY REPLACEMENT PROCEDURE:

1.Remove the 2 retaining screws then push the battery cover backward and remove the cover.

2.Lean the UPS to one side and pull out the battery partially from the compartment.

Disconnect the battery wires from the battery, and then remove the battery from the compartment.

REMINDER: For OP1000E/OP1500TE, 2 batteries are attached with one single plastic strip. You can pull the plastic strip to pull out the battery.

3. Install the replacement battery by connecting the red wire to the positive (+) terminal of the battery and connecting the black wire to the negative (-) terminal of the battery.

4.Slide the battery back into the compartment. Turn the UPS upside down to help the batteries entirely slide into the

compartment. Replace the cover and the retaining screws.

REMINDER: Recharge the unit for 4 – 8 hours to ensure the UPS performs expected runtime

STORAGE

First turn off your UPS and disconnect its power cord from the wall outlet. Disconnect all cables connected the UPS to avoid battery drain. To store your UPS for an extended period, cover it and store with the battery fully charged. Recharge the battery every three months to insure battery life. If the battery remains uncharged for an extended period of time, it may suffer permanent loss of capacity.

TROUBLE SHOOTING

Problem

Possible Cause

Solution

The UPS does not

Batteries are not fully charged.

Recharge the battery by leaving the UPS

plugged in.

 

perform expected

 

 

 

Contact CyberPower Systems at

runtime.

Battery is slightly worn out.

 

sales@cyberpower-eu.com

 

 

 

 

 

 

The on/off switch is designed to

Turn the UPS off. Wait 10 seconds and then

 

prevent damage by rapidly

 

turn the UPS on.

 

turning it off and on.

 

 

 

 

 

The UPS will not

The unit is not connected to an

The unit must be connected to a 220-240V

AC outlet.

50/60Hz outlet.

turn on.

 

 

 

The battery is worn out.

Contact CyberPower Systems at

 

sales@cyberpower-eu.com

 

 

 

 

 

 

Mechanical problem.

Contact CyberPower Systems at

 

sales@cyberpower-eu.com

 

 

 

 

 

 

 

Turn the UPS off and unplug at least one piece

 

 

connected equipment. Unplug the power cord of

 

 

the UPS then remove the fuse compartment

 

Fuse is blown due to overload

beneath the power inlet of the UPS and replace

 

the blown fuse with a spare one. Lock the

 

 

compartment back to the UPS. Connect power

Outlets do not

 

cord then turn the UPS on. Make sure that your

 

spare fuse meets the specification: 6.3A, 250V,

provide power to

 

 

5x10mm.

equipment

 

Batteries are discharged

Allow the unit to recharge for at least 4 hours.

 

 

 

 

 

Unit has been damaged by a

Contact CyberPower Systems at

 

surge or spike.

sales@cyberpower-eu.com

 

 

 

 

The serial/USB cable is not

Connect the serial/USB cable to the UPS unit

 

and an open serial port on the back of the

 

connected.

computer. You must use the cable that came

 

 

with the unit.

PowerPanel® Plus

The serial/USB cable is

Try another serial/USB port of your computer.

connected to the wrong port.

is inactive (all icons

 

 

are gray).

The unit is not providing battery

Shutdown your computer and turn the UPS off.

 

Wait 10 seconds and turn the UPS back on.

 

power.

 

This should reset the unit.

 

 

 

The serial cable is not the cable

You must use the cable included with the unit

 

that was provided with the unit.

for the software.

 

 

 

TECHNICAL SPECIFICATIONS

Model

 

 

OP500E

 

 

OP750E

 

OP1000UE

 

OP1500UTE

Capacity

(VA)

 

500VA

 

 

 

750VA

 

1000VA

 

1500VA

Capacity

(Watts)

 

300W

 

 

 

450W

 

700W

 

 

900W

Input

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Input Voltage Range

 

 

 

 

 

 

220-240Vac

 

 

 

Frequency Range

 

 

 

 

 

 

 

50/60 Hz

 

 

 

Output

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On Battery Output

 

 

 

 

Simulated Sine Wave at 230Vac +/- 7%

 

Voltage

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On Battery Output

 

 

 

 

 

 

 

50/60 Hz

 

 

 

Frequency

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Overload Protection

 

 

 

On Utility: Fuse, On Battery: Internal Current Limiting

Surge Protection and Filtering

 

 

 

 

 

 

 

 

 

 

Lightning / Surge

 

 

 

 

 

 

 

 

Yes

 

 

 

Protection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Network Protection

 

 

 

 

 

 

RJ45 (One In/One Out)

 

Physical

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total # of UPS

 

 

 

3

 

 

 

 

 

4

Receptacles

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Maximum Dimensions

 

28.3cm*9.1cm*16.4cm

 

30.9cm*14.1cm*18.4cm

Weight (Kg)

6.5

 

 

 

7.6

 

12.3

 

 

14.2

Battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sealed Maintenance

 

 

 

 

 

 

 

 

 

 

 

 

 

Free Lead Acid

 

12V / 7.2AHx1

 

12V / 9AHx1

 

12V/7.2AHx2

 

12V/9AHx2

Battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

User Replaceable

 

 

 

 

 

Yes, Hot Swappable Battery Pack

 

Typical Recharge

 

 

 

 

 

 

 

8 Hours

 

 

 

Time

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Warning Diagnostics

 

 

 

 

 

 

 

 

 

 

 

 

 

Indicators

 

 

 

 

 

 

Power On, Using Battery, Boost, Buck

 

Audible Alarms

 

 

 

 

 

On Battery, Low Battery, Overload

 

Environmental

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating

 

 

 

 

 

 

 

+32°F to 95°F ( 0°C to 35°C )

 

Temperature

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Relative

 

 

 

 

 

 

0 to 95% NON-CONDENSING

 

Humidity

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Communication

 

 

 

 

 

 

 

 

 

 

 

 

 

PowerPanel® Plus

 

 

 

 

Windows 98/ME/2000/NT/XP, Server 2003

Software

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Management

 

 

 

 

 

 

 

 

 

 

 

 

 

Auto-Charger

 

 

 

 

 

 

 

 

Yes

 

 

 

Auto-Restart

 

 

 

 

 

 

 

 

Yes

 

 

 

USB

 

 

 

 

 

 

 

No

 

 

 

 

 

Yes

 

DEFINITIONS FOR ILLUMINATED LED INDICATORS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power

Using

 

 

 

 

 

 

Fuse

 

Alarm

 

 

 

Condition

On

Battery

 

 

 

 

 

 

 

 

 

 

 

On

Off

 

Off

 

Off

 

Normal

 

Off

 

Normal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Max. boost 13%/15%* of

On

Off

 

On

 

Off

 

Normal

 

Off

 

input voltage for output

 

 

 

 

 

regulation while input voltage

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

is from 11% to 22% under

 

 

 

 

 

 

 

 

 

 

 

 

nominal.

 

 

 

 

 

 

 

 

 

 

 

 

 

Max. buck 12%/13%** of

On

Off

 

Off

 

On

 

Normal

 

Off

 

input voltage for output

 

 

 

 

 

regulation while input voltage

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

is from 9% to 17% over

 

 

 

 

 

 

 

 

 

 

 

 

nominal.

 

Off

On

 

Off

 

Off

 

Normal

 

Two

 

Utility Failure- The UPS is

 

 

 

 

Beeps

 

providing battery power to the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Battery-Power Supplied outlets.

 

 

 

 

 

 

 

 

 

 

 

 

Utility Failure- The UPS is

Off

On

 

Off

 

Off

 

Normal

 

Rapid

 

providing battery power. The

 

 

 

 

Beeps

 

rapid beeps indicate the battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

will run out of charge within a few

 

 

 

 

 

 

 

 

 

 

 

 

minutes.

 

 

 

 

 

 

 

 

 

 

 

 

 

Overload- Occurs in the Full-time

 

 

 

 

 

 

 

 

 

 

Two

 

Surge Protection Outlets. Please

Off

On/Off

 

On/Off

 

On/Off

 

Blown

 

beeps or

 

turn the UPS off and unplug at

 

 

 

 

rapid

 

least one piece of equipment from

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

beeps

 

the UPS.

Replace the fuse with

 

 

 

 

 

 

 

 

 

 

 

 

a spare one then turn the UPS

 

 

 

 

 

 

 

 

 

 

 

 

on.

 

 

 

 

 

 

 

 

 

 

 

 

 

Overload- Occurs in the

 

 

 

 

 

 

 

 

 

 

 

 

Battery-power Supplied Outlets.

Off

On/Off

 

On/Off

 

On/Off

 

Normal/

 

Long

 

Turn the UPS off and unplug at

 

 

 

Blown

 

Beep

 

least one piece of equipment from

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the UPS. Check the fuse and do

 

 

 

 

 

 

 

 

 

 

 

 

the replacement if necessary.

 

 

 

 

 

 

 

 

 

 

 

 

Turn the UPS on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*: 13% for OP500E/750E, 15% for OP1000UE/1500UTE

**: 12% for OP500E/750E, 13% for OP1000UE/1500UTE

For more information, visit eu.cyberpowersystems.com or contact

CyberPower Systems B.V. Flight Forum 3545, 5657DW Eindhoven, The Netherlands TEL: +31 (0)40 2348170, FAX: +31 (0)40 2340314, E-MAIL: sales@cyberpower-eu.com CyberPower Systems Inc. (USA) 4241 12th Avenue East Suite 400 Shakopee, MN 55379, U.S.A. Tel: +1 952 4039500, Fax: +1 952 4030009, E-MAIL: sales@cyberpowersystems.com

Entire contents copyright ©2004 CyberPower Systems B.V., All rights reserved. Reproduction in whole or in part without permission is prohibited. PowerPanel® and PowerPanel® Plus are trademarks of CyberPower Systems (USA) Inc.

CyberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects in design, assembly, materials and workmanship for two years ( battery is only one year) from the date of original purchase. Any warranty services, please contact your local dealers or distributors.

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CyberPower Systems 1000 Battery Replacement Procedure, Storage, Trouble Shooting, Technical Specifications, Problem, Model