Dacor Cooktops manual Troubleshooting, Problem, Possible Cause, Remedy

Troubleshooting

Unnecessary service calls may be expensive, frustrating and time consuming. Before you call for service, please review the potential problems, possible causes and remedies shown in the table below.

Problem		Possible Cause	Remedy
1.	Nothing works.	Cooktop is not connected to electrical power.	Have cooktop connected to the electrical
			power supply by a qualified electrician
			following the specifications outlined in the
			installation instructions.
2.	Burner lights but continues to click.	Burner components are not properly seated.	Confirm that the burner components are
			properly seated.
3.	Sparking, but no ignition.	Gas shut-off valve is on “off” position.	Turn shut-off valve to “on” position.
4.	No spark.	Inner burner area and burner cap are coated	Confirm that inner burner and burner cap are
		with cooking residue or wet.	clean and dry.
		Cooktop not connected to power supply.	Check incoming power.
		Power supply is not grounded.	Have power supply properly grounded.
5.	Burner Flame goes out at low setting.	Low gas pressure.	Have incoming gas pressure tested. Contact
			gas company.
6.	Igniters spark continuously after flame	Power supply polarity is reversed.	Have polarity corrected.
	ignition.	Igniters are wet, dirty or damaged.	Clean and dry igniters.
7.	Burners ignite, but flame is extremely	Burner Ring ports are clogged.	Clean burner ring ports with straightened
	large, distorted or yellow		paper clip, needle or wire.
		Burner ports or burner caps are not positioned	Remove and carefully re-install burner rings
		properly.	and caps.
		Cooktop is being operated on the wrong type of	Ensure the cooktop is correct for the gas
		gas.	supply - (Natural Gas or LP, the PGM is not a
			convertible cooktop).
		Regulator is either not installed, is faulty, or is	Check installation, replace regulator or set
		set for the wrong type of gas.	regulator for the proper gas type.

Troubleshooting Guide

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