Troubleshooting Guide
Frequently, a problem is minor and a service call may not be necessary, use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call Danby’s Toll Free Number
Difficulty | Possible Cause | Suggested Solution |
Air conditioner will | No power to unit. | Check connection of power cord to |
not operate. |
| power source. |
|
| Check fuse or circuit breaker. |
|
|
|
Inefficient or no cooling. | Dirty air filter. | Clean or replace air filter. |
| Unit size inappropriate | Check with dealer to determine proper unit |
| for application. | capacity for application. |
| Blocked air flow. | Remove obstruction from grill or |
|
| outdoor louvers. |
| Power interruption, settings | Turn the unit off and wait 5 minutes before |
| changed too quickly, or | attempting to |
| compressor overload tripped. |
|
Noisy unit. | Loose parts. | Tighten loose parts. |
| Inadequate support. | Provide additional support to unit. |
Odors. | Formation of mold, mildew, or | Clean unit thoroughly. |
| algae on wet surfaces. | Place algaecide tablet in base pan. |
|
|
|
Water dripping outside. | Hot and humid weather. | Condensation |
|
| conditions. |
Water dripping inside. | Unit is not properly angled to | Unit must be installed on an angle for proper |
| allow water to drain outside. | condensation |
|
| make any adjustments. |
Ice or frost | Low outside temperature. | When outdoor temperature is approximately |
|
| 65°F or below, frost may form when unit is in |
|
| cooling mode. Switch unit to FAN (only) |
|
| operation until frost melts. |
| Unit air filter is dirty. | Remove and clean filter. |
|
|
|
NOTES: 1. If circuit breaker is tripped repeatedly, or fuse is blown more than once, contact a qualified technician.
2.When unit is installed using proper installation steps, unit is properly tipped towards the outdoors to allow for condensation
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