TROUBLESHOOTING
Occasionally, a problem may occur that is minor, and a service call may not be necessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number for assistance:
1-800-26- (1-800-263-2629)
PROBLEM | POSSIBLE CAUSE | SOLUTION |
• Air conditioner will not | • No power to the unit. | • Check connection of power cord |
operate. |
| to power source |
|
| • Check fuse or circuit breaker |
|
| • Set SELECTOR SWITCH to |
|
| position other than “OFF” |
|
| • The power cord “RESET” button |
|
| must always be pushed in |
|
| (engaged) for correct operation. |
• Inefficient or no cooling. | • Dirty air filter | • Clean/replace air filter |
| • Unit size inappropriate for | • Check with dealer to determine |
| application | proper unit capacity for application |
| • Blocked air flow | • Remove obstruction from grill or |
|
| outdoor louvres |
| • Power interruption, settings | • Turn the unit off and wait 5 |
| changed too quickly, or | minutes before attempting to |
| compressor overload tripped. | restart. |
• Noisy unit | • Loose parts | • Tighten loose parts |
| • Inadequate support | • Provide additional support to unit |
• Odors | • Formation of mold, mildew, or | • Clean unit thoroughly |
| algae on wet surfaces. | • Place algaecide tablet in base pan |
|
|
|
• Water dripping outside | • Hot and humid weather | • Condensation |
|
| under these conditions |
• Water dripping inside | • Unit is not properly angled to | • Unit must be installed on an angle |
| allow water to drain outside | for proper condensation |
|
| Check the unit and make any |
|
| adjustments. |
• Ice or frost | • Low outside temperature | • When outdoor temperature is |
|
| approximately 18.3°C (65°F) or |
|
| below, frost may form when unit is |
|
| in cooling mode. Switch unit to FAN |
|
| (only) operation until frost melts. |
| • Unit air filter is dirty | • Remove and clean filter. |
|
|
|
NOTES: 1) If circuit breaker is tripped repeatedly, or fuse is blown more than once, contact a qualified technician
2)When unit is installed using proper installation steps, unit is properly tipped toward the outdoors to allow for condensation
9