6
Troubleshooting
Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number
PROBLEM | SIBLE | SOLUTI | |
POSSIBLE CAUSE | POSSIBLE SOLUTION | ||
1) Does not work. | • No power to unit. | • Check connection of power | |
• Power cord is unplugged. | cord to power source. | ||
| • Wrong voltage is being used. | • Plug in unit. | |
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| • Use proper voltage. | |
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| • Set temperature control to | |
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| warmer setting | |
| • Temperature set too low. | • Close lid securely. | |
| • Lid is not closed. | • Be sure food is at room | |
2) Freezer runs | • Hot food inserted. | temperature before inserting. | |
continuously. | • Lid opened too long or too | • Minimize lid openings/ | |
often. | duration. | ||
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| • Close proximity to heat | • Do not place unit close to | |
| source or direct sunlight. | heat sources or direct | |
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| sunlight. | |
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| • Check connection of power | |
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| cord to power source. | |
| • No power to unit. | • Plug in unit. | |
| • Power cord is unplugged. | • Check setting and increase | |
| • Temperature set too high. | as needed. | |
| • Lid is not closed. | • Close lid securely. | |
3) Internal temperature not | • Hot food inserted. | • Be sure that food is at room | |
• Lid opened too long or too | temperature. | ||
cold enough. | |||
often. | • Minimize lid openings/ | ||
| • Air flow obstruction. | duration. | |
| • Wrong voltage is being used. | • Allow room for air to | |
| • Close proximity to heat | circulate around unit. | |
| source or direct sunlight. | • Use proper voltage. | |
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| • Do not place unit close to | |
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| heat sources or direct | |
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| sunlight. | |
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