Danby DFF100A2WDB manual Troubleshooting, Problem Possible Cause Solution

Troubleshooting

Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this trou- bleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number 1-800-263-2629for assistance.

PROBLEM	POSSIBLE CAUSE	SOLUTION
	• No power to unit.	• Check connection of power cord at
		power source.
1) Unit does not work.
	• Power cord is unplugged.	• Plug in unit.
	• Wrong voltage is being used.	• Use proper voltage.
	• Temperature control too cold.	• Check/adjust settings as needed.
	• Door not closed.	• Close the door securely.
2) Refrigerator running	• Hot food inserted.	• Cool food before inserting.
too frequently.
	• Doors open too long/often.	• Minimize door openings/duration.
	• Close proximity to heat source or direct	• DO NOT place unit close to heat sources
	sunlight.	or in direct sunlight.
3) Internal Temperature	• Temperature set too cold.	• Check/adjust settings as needed.
too cold.
		• Check connection of power cord at
	• No power to unit.	power source.
	• Power cord is unplugged.	• Plug in unit.
	• Wrong voltage is being used.	• Use proper voltage.
4) Internal Temperature	• Temperature control too warm.	• Check/adjust settings as needed.
not cold enough.	• Hot food inserted.	• Cool food before inserting.
	• Doors open too long/often.	• Minimize door openings/duration.
	• Air flow obstruction.	• Allow room for air to circulate around the
	• Close proximity to heat source or direct	unit.
	sunlight.	• DO NOT place unit close to heat sources
		or in direct sunlight.
	• Temperature control too warm.	• Check/adjust settings as needed.
5) Freezer not cold	• Door not closed.	• Close door securely.
enough.	• Hot food inserted.	• Cool food before insterting.
	• Doors open too long/often.	• Minimize door openings/ duration.
	• Wrong voltage is being used.	• Use proper voltage.
		• Check connection of power cord to
	• No power to unit.	power source.
6) Light will not work.	• Power cord is unplugged.	• Plug in unit.
	• Bulb is loose/needs replacing.	• Tighten or replace bulb.
	• Door switch is stuck.	• Check the switch for obstructions, clean
		if necessary.

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