LIMITED

WARRANTY

CANADIAN COMFORT INDUSTRIES (CCI) LIMITED WARRANTY

CCI wood pellet and corn appliances carry a one (1) year -parts only- on electrical components and a five (5) year limited warranty from the date of sale to the original owner against defects and workmanship on all steel parts (excluding the burn grate and the heat tube scraper / rod). If defective in material or workmanship, during the warranty period, CCI will, at its option, repair or replace the product as described below.

There specifically is NO warranty on paint or plated surfaces, glass, burn grate, fire brick and all gaskets or against damage caused by corrosion. There is no warranty coverage for variances in fuel feed rates. BTU heat rating will vary with different fuel conditions and is not considered a defect if the unit does not feed a constant amount of fuel.

The warranty above constitutes the entire warranty with respect to Canadian Comfort Industries.

CCI MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING “ANY” WARRANTY OF MERCHANTABILITY, OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. No employee, agent, dealer, or other person is authorized to give any warranty on behalf of CCI. This warranty does not apply if the product has been altered in any way after leaving the factory. CCI and its agents assume no liability for “resultant damages of any kind” arising from the use of its products. In addition, the manufacturer and its warranty administrator shall be held free and harmless from liability from damage to property related to the operation, proper or improper, of the equipment.

THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.

THESE WARRANTIES APPLY only if the device is installed and operated as recommended in the user’s manual.

THESE WARRANTIES WILL NOT APPLY if abuse, accident, improper installation, negligence, or use beyond rated capacity causes damage.

HOW TO MAKE A CLAIM – Any claim under this warranty should be made to the dealer from whom this appliance was purchased. Then contact is made with the manufacturer, giving the model and serial numbers, the date of purchase, your dealer’s name and address, plus a simple explanation of the nature of the defect.

THIS WARRANTY IS LIMITED TO DEFECTIVE PARTS – REPAIR AND/OR REPLACEMENT AT CCI’s OPTION AND EXCLUDES ANY INCIDENTAL AND CONSEQUENTIAL DAMAGES CONNECTED THEREWITH. A DEFECTIVE PART DOES NOT WARRANT THE REPLACEMENT OF THE ENTIRE UNIT.

WARRANTY EXCLUSIONS: Failure due, but not limited to, fire, lightning, acts of God, power failures and/or surges, rust, corrosion and venting problems are not covered.

AUGER JAMS ARE NOT COVERED UNDER WARRANTY.

Damage and/or repairs including but not limited to; knobs, handles, door gaskets, log sets, paint and plated surfaces – trim, baffles, louvers or handles. Additional exclusions for corn stoves are burnpot housing weldment and burnpot warpage (corn or pellet). Additional or unusual utility bills incurred due to any malfunction or defect in equipment are not covered.

REMOVAL OR REINSTALLATION COSTS ARE NOT COVERED BY THIS WARRANTY.

CCI LIABILITY IS LIMITED TO THE WHOLESALE COST OF THE STOVE.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties; therefore the limitations of exclusions set forth in this warranty may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. All disputes relating to this warranty shall be tried before the courts of Alberta, Canada.

Your purchase must be registered with Canadian Comfort Industries. This can be done at: www.dansons.com/support or by faxing your proof of purchase to us at: 1-877-303-3135.

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Dansons Group CAN/CSA B365 Canadian Comfort Industries CCI Limited Warranty, Auger Jams are not Covered Under Warranty
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CAN/CSA B365 specifications

Dansons Group is a notable entity in the outdoor living and recreational market, recognized for their commitment to enhancing the backyard experience. Among their offerings, the group stands out for their adherence to safety and regulatory standards, particularly CAN/CSA B365, which pertains to the installation and operation of outdoor decorative and heating appliances. This Canadian standard is crucial for ensuring safety, efficiency, and reliability across a range of products commonly used in outdoor spaces.

One of the main features of the CAN/CSA B365 standard is the comprehensive guidelines it provides for the installation of outdoor gas-burning appliances. These guidelines encompass a wide range of products, including fire pits, patio heaters, and outdoor fireplaces. The standard outlines critical requirements for gas connections, venting, and clearances from combustible materials to mitigate fire hazards and ensure optimal performance.

The technologies incorporated into products designed under the CAN/CSA B365 standard highlight innovation in outdoor heating. Many appliances leverage advanced burner technology that allows for efficient fuel consumption, minimizing waste while maximizing heat output. This technology not only enhances safety but also contributes to environmentally friendly practices by reducing greenhouse gas emissions, aligning with the increasing consumer demand for sustainable outdoor solutions.

Another characteristic of products compliant with CAN/CSA B365 is their durability. The materials used in their construction are specifically chosen to withstand various weather conditions, including extreme temperatures, humidity, and UV exposure. This ensures that consumers receive long-lasting products that maintain their aesthetic and functional appeal over time.

In terms of installation, the standard emphasizes user-friendliness. Manufacturers are encouraged to design their products with clear instructions and compatible components, allowing for straightforward assembly and installation. This user-centric approach not only enhances consumer satisfaction but also promotes safety by ensuring that appliances are installed correctly.

In conclusion, Dansons Group's focus on the CAN/CSA B365 standard underscores their dedication to safety, efficiency, and innovation in outdoor living products. By combining cutting-edge technology with strong compliance to safety standards, they continue to lead the way in enhancing outdoor experiences while providing consumers with peace of mind in their outdoor appliances.
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