Daxten Voyager 300 manual Service Information, Maintenance and repair, Technical support

The Voyager uses the same cable as your network, but it cannot be connected into your network in any way. The Voyager must have dedicated cables in the network.

Connecting other equipment on the same cables as the Voyager voids the guarantee and may damage the Voyager.

SERVICE INFORMATION

Maintenance and repair

The unit does not contain any user-serviceable parts inside. Any malfunction of the unit should be reported to a factory-authorised repair centre for service. Any discrepancies in the operation of the unit according to this manual should be reported to the Technical Support Department of Daxten Computer Solutions.

Technical support

If you cannot determine the nature of a problem, please call Daxten Computer Solutions and ask for Technical Support. If possible call from a phone located near the unit we may be able to solve your problem directly over the phone. If we cannot solve your problem, and determine that the fault is in the unit, we will issue a Return Material Authorisation (RMA) number that must appear on the outside of all returned products. The unit should be double-packed in the original container, insured, and shipped to the address given to you by our Technical Support representative.

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