USB 2.0 CF / SM / SD / MMC / MS Reader/Writer | |
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Troubleshooting
This is a very basic troubleshooting list. If your problem isn’t solved by those listed, please visit our web site http://www.delkin.com for FAQs and current information on compatibility issues as well as the latest software drivers. Or see the back page for contacting Tech Support.
Windows
SYMPTOM | CAUSE | SOLUTION |
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The Removable Disk icon does | The driver software may not | Reinstall the driver from the |
not appear in the My Computer | have been properly or fully | Driver CD or download the |
window or are not accessible. | installed . | driver from www.delkin.com |
| The reader is not connected | Check that Pin 1 matches on |
| properly. | the connector and header. |
| The card is not inserted fully or | Remove and reinsert the card |
| is upside down. | using the card insertion guide |
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| on page 3. |
| The operating system needs to | Download and install the latest |
| be updated with the latest | Windows 2000 Service Pack. |
| Service Pack (Windows 2000) | Download the full “Network” |
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| version - the Windows Update |
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| may not include all bug fixes. |
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The reader doesn’t appear to | Loose or improper cable | Check all cable connections |
be powered. | connections. | and power cords. The reader |
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| requires a |
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| power cable to supply power. |
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I’ve just received the dreaded | The card has been removed | Recover if possible. But more |
Windows “Blue Screen”. | while a file is still open on the | than likely you’ll need to restart |
| card. | Windows. |
| The card was removed during | Wait 5 to 10 seconds after any |
| a read/write operation. | activity before removing the |
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| card. To avoid problems, you |
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| can copy the data to the hard |
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| drive before accessing it. |
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I formatted the card in the | The card has been formatted | Reformat the card making sure |
reader and now my camera or | using an unsupported file | to use FAT 16, or just FAT. |
other digital device does not | system, such as FAT 32. | Windows XP formats using |
recognize it. | FAT 16 is the standard used by | FAT 32 by default, so FAT must |
| most digital devices. | be selected manually. |
| (FAT = File Allocation Table) |
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Delkin Devices User’s Manual | Page 7 |
